Holiday Inn Express Staten Island West, an IHG Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Holiday Inn Express Staten Island West, an IHG Hotel

300 Wild Avenue, New York, New York State 10314, United States
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Stop at Holiday Inn Express Staten Island West to discover the wonders of New York (NY). Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Holiday Inn Express Staten Island West. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center. A welcoming atmosphere and excellent service are what you can expect during your stay at Holiday Inn Express Staten Island West.Show More
We Price Match
hotel overview picture
3.4/5Cleanliness: 3.5
All 20 Reviews
Amenities
ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeGolf CourseSpaBarBowling AlleyRestaurant
All Amenities
Surroundings
Airport: Linden Airport
(14.7 km)
Airport: Newark Liberty International Airport
(17.4 km)
Train: Elizabeth Station
(11.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Leisure King Room
2

Leisure King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
TV
Room Details
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Mobility Accessible King Room with Roll in Shower
3

Mobility Accessible King Room with Roll in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
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Mobility Accessible Standard King Room with Tub
5

Mobility Accessible Standard King Room with Tub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Microwave Oven
Room Details
Check Availability
Standard Room 1 King bed
12

Standard Room 1 King bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Standard Room
5

Standard Room

1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
TV
Room Details
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Two Queen Room
6

Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Guest Reviews(20)

3.4/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.4
  • Location3.4
  • Service3.3
Guest User
August 5, 2022
The room was way too small. Could not unlock door. Had to insist that they give us another room. Would never stay again at any Holiday Inns hotel.
張譽瀚
August 3, 2022
The room is too small, not very good for activities, if you lose something, please ask the counter to help you find it, completely ignore it
Original TextTranslation provided by Google
Guest User
January 20, 2022
Was decent for the price parking was eh
Guest User
April 16, 2024
I can’t stay enough about the customer service. Elle couldn’t have been any sweeter. I even called before I went because I was nervous about the migrant hotels next to the hotel. She was very patient and answered all my questions. Albert was great taking us to the ferry, really enjoyed our conversation. Rob was very nice too. The hotel was very clean, breakfast was also very good. Being in hospitality for 40 years I was very happy with our stay.
Guest User
February 25, 2024
We arrived for check-in at about noon for an overnight stay with ferry rides to Manhattan. Jeff was at the front desk and he could not have done more to make us welcome, including making arrangements for the shuttle to the ferry. he bed was very comfortable. Breakfast was decent for the hotel.
Guest User
January 7, 2024
We stayed in February of 2023, having traveled back to our home town from out of state for my adult daughter's birthday. I was reminded because my husband asked if we were going back this year - and warned me against booking this hotel ever again. I booked it because I'm a Marriott Bonvoy member, and because the Hilton on South Avenue was all booked up for a wedding. I know the area, but didn't connect the address with the actual location until I got there. That was my mistake. The hotel itself ... isn't completely horrible. That's about the best endorsement I could give it. It's a bit shabby, with worn carpet and upholstery, and a burn on the sink (non-smoking hotel?). But Staten Island is out of the way, and I know from experience there are worse places in that town. Even so - Marriott considers this a 3-star property, and it just isn't; it's a solid 2, so know what you're getting into. In 2021, there was an SNL skit with Billie Eilish called "Hotel Ad." It might have been written for this place. Here's a pertinent line: "Situated between the DMV and a darkened Sonic, it’s the location that will make your Uber driver say, 'You’re sure?' " It's literally like that. The hotel is behind a defunct ***** mall that even the DMV abandoned, and right next to the highway. The highway is the good part; you won't have to drive around to find it. Considering the ghost town vibe, the price is frankly hilarious, and reflects what you might call a "Hey, it's inside NYC City Limits" premium. The same dates this year are going for the same price over at the Hilton, and South Avenue, while not exactly walkable, at least isn't scary. I say this as a native. Really, don't stay there.
Guest User
October 1, 2023
So I want to start by saying I am not generally one to write negative reviews. Unfortunately, after my stay at this hotel, I felt compelled to share my experience with as many people as possible to prevent them from making the same mistake that we did. $468 for a two night stay. Body wash was not properly stocked in the shower. Was not provided with any washcloths. When asked about getting these basic items, we were told that housekeeping would take care of it, but they did not. Also, we were told that if we wanted our room cleaned during our stay, we just had to ask the front desk. When we made such request, a poor job was done. The only portion of the room that was turned down was the bedding. Garbages were not emptied. Towels taken away and not replaced. The hotel did not have enough towels to keep our room adequately stocked for the guests staying in there. When we asked for more towels from the housekeeper, she told us she could not give us any because that’s all she had for the rest of the rooms she needed to clean for the day. We were also not given a room key. There is an issue with their equipment and software that prevented them from issuing room keys to certain rooms. You had to work with the front desk to get access to your room every time you needed the door unlocked. This was a major inconvenience. We were told that because of the fact that it happened on a Friday IT was not going to be able to fix it until at least Monday, after we left. we had an amazing time at the event we attended while we were down in Staten Island, but it was unfortunate that this poor stay put such a damper on what would have and should have been a 100% positive experience.
Guest User
September 24, 2023
Stayed for a couple nights. The staff were very nice and handled all requests. Breakfast was the standard hotel complimentary food. It was right in the middle for our travels, so the perfect location.
Guest User
September 18, 2023
RUN AWAY! This hotel is absolutlyhorrible! Out of the 3 rooms we had, we found a pair of men's dirty underwater in one and a vial of cosine in the other! When my son and his family were packing to check out, he asked his 8 year old daughter to check the room one last time for any of her toys or her 1 year old brothers toys. When she looked next to/under the bed, she picked up the container of ******* not knowing what it was! My husband, having been in law enforcement for 30+ years, knew instantly what it was. When we went to the front desk to complain, they seemed to not care! So much so that the Operations Manager who we were taking with, left the conversation to go jogging!! What professional leaves in the middle of a important convesation to go jogging! His actions totally reflect those of the hotel! The hotel didn't offer us a refund or even an apology!! When we booked this hotel, we specifically asked about a shuttle to the Staten Island Ferry. We were told that there was one and that it was about a 10-20 minute trip. Every time we called, we asked about the Ferry. Since our entire group of 8 was planning on visiting the Statue of Liberty and Times Square, this was important to us. We were told to check in and book reervations to guarantee our trip. As soon as we checked in, we asked about the shuttle, We were told that the shuttle was being used by a wedding and therefore unavailable! They suggested that we take Uber. Since there were 7 of us and a baby, this required 2 Ubers. $200 later we returned to the hotel and asked about reimbursement for the Uber's. We were told that we were out of luck and that they would not reimburse us! So much for good custoner service!!!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Breakfast
StyleA la carte

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Property Description

  • Opened: 2010
  • Renovated: 2020
  • Number of Rooms: 95
Stop at Holiday Inn Express Staten Island West to discover the wonders of New York (NY). Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Holiday Inn Express Staten Island West. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center. A welcoming atmosphere and excellent service are what you can expect during your stay at Holiday Inn Express Staten Island West.

Services & Amenities

Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Hotel Star Rating2