Avion Inn Near LGA Airport, Ascend Hotel Collection Guest Reviews
3.7/5
28 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.7
Service3.6
Cleanliness3.7
Filter by:
Sort by:
All reviews(28)
Positive reviews(17)
Reviews with photos/video(4)
Negative reviews(11)
Guest User
Queen Room-Non-Smoking
Stayed in Dec 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Dec 24, 2023
Very convenient for those who have to go to LGA airport. The hotel provides free shuttle for airport drop off every half an hour.
Guest User
Queen Room-Non-Smoking
Stayed in Sep 2023
Couples
19 review
4.7/5
Amazing
Posted on Sep 14, 2023
Great location for getting to the airport. A complimentary shuttle was provided. Helpful staff.
Guest User
Standard King Room-Non-Smoking
Stayed in Jul 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 25, 2023
Is a really good hotel, although is not fancy, but they have everything you need and more than a normal airport hotel. I highly recommend for people that need for a short stay and is valuable .
Guest User
King Room-Accessible-Non-Smoking
Stayed in Jun 2024
Business travelers
11 review
4.5/5
Great
Posted on Jun 13, 2024
Good hotel near LGA
Poyi
Queen Room-Non-Smoking
Stayed in Sep 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 14, 2022
Good
And Bad is a good movie to
Bandy
Room, 2 Double Beds, Non Smoking
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Dec 7, 2023
Fair price and location
Guest User
Queen Room-Non-Smoking
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Very good
SinoBest
Queen Room-Non-Smoking
Stayed in Jul 2024
Business travelers
25 review
4.3/5
Very Good
Posted on Jul 16, 2024
It is very close to the airport, but the shuttle bus does not come out that frequently. Therefore, it is safer to contact the hotel directly and inform the location!
Original TextTranslated by Google
Charliechai
Standard King Room-Non-Smoking
Stayed in Jul 2023
Business travelers
33 review
3.5/5
Posted on Jul 23, 2023
I went over to eat breakfast full of joy, and there was only one apple and nut pie left. Is this also called breakfast? Fortunately, the juice and coffee were not consumed by other guests. The hotel room is very small. In order to catch the plane, I have no choice but to let it go!
Original TextTranslated by Google
6/8
simonadelftblue51
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 31, 2024
The perfect place for a short stay near the airport. Tucked away off a side street, this small hotel ticks all the boxes as far as we were concerned. So close to the airport but yet we never heard the planes overhead. Very pleasant and polite staff including shuttle driver. All so very helpful. The KS room was small but very comfortable with soft comfortable pillows and smooth sheets. TV had tons of channels. Even had an ironing board, coffee maker and fridge. Wifi was excellent. Very CLEAN. The bathroom was small but there were ample toiletries and very fragrant. Shower worked great with very good pressure. Soft towels. We were right next to the elevator on the 2nd floor but never heard it. Excellent complimentary shuttle to LaGuardia airport, a short drive to the airport. Loved the concept of the complimentary go and grab bag to provide some much needed snacks especially at 4 am !! The property is not new , could use some updating but it was clean and served our purpose. Excellent value for money, so close to the airport. Would definitely stay there again especially if an overnight is required.
Response from Property: Dear Guest, Thank you for your detailed and positive review! We're delighted to hear that our hotel met your needs for a short stay near the airport. It's great to know you found the staff pleasant and helpful, and appreciated the clean and comfortable room. We're glad the complimentary shuttle and go-and-grab bag added convenience to your stay. We look forward to welcoming you back, especially for another overnight stay. Sincerely, Hotel Manager
SOSINCERE1
Stayed in Apr 2024
Business travelers
1.0/5
Posted on Apr 16, 2024
I was stuck at LaGuardia and relied on EXPEDIAS decent review..THIS IS A MOTEL-1 STAR IF THAT...The rooms are sparse..not even a clock...flimsiest towels on record..breakfast?..A paper bag with an apple and granola bar..undrinkable coffee. Had to call 3 times re noice AND was overcharged..room was prepaid but credit card bill had added $$..AVOID
Response from Property: Dear Guest, I am sorry to hear about the issues you experienced here. I have passed the information along to the proper department heads to investigate and take care of each issue. Again, I apologize that we did not fulfill our goal to provide a Great Stay for every guest. Sincerely, Hotel Manager
rugbygirltravels
Stayed in Mar 2024
Solo travelers
3.0/5
Posted on Mar 3, 2024
Close to the airport and serves a purpose. Seems a little seedy though the staff were nice. Room was basic and ok. Bed comfy. Shower ok. Directly under the flight path so you get the faint noise of planes going over. Free breakfast was basic and can take on the way with you. Free shuttle to the airport which was great.
Response from Property: Dear Guest, Thank you for your review. We appreciate your feedback regarding our hotel's convenience and proximity to the airport. We apologize if the atmosphere seemed a little seedy, but we're glad to hear that our staff was nice and that you found the room comfortable with a good bed and shower. We understand that being directly under the flight path may have caused some noise, and we apologize for any inconvenience. We're happy that you enjoyed our basic, grab-and-go breakfast and the convenience of our free airport shuttle. We value your patronage and hope to have the opportunity to serve you again in the future. Sincerely, Hotel Manager
FrequentTraveler46
Stayed in Dec 2023
Solo travelers
2.0/5
Posted on Dec 27, 2023
The Avion Inn near LGA Airport in Elmhurst, Queens, NY, is near LaGuardia Airport, but its location in a less desirable part of Queens might not be for everyone. The staff at the front desk are commended for their helpful and friendly demeanor, adding a welcoming touch to the experience. However, the hotel's infrastructure leaves much to be desired, with a notably cramped elevator (2 person limit) and a peculiar room assignment to a half-basement level. The view from these rooms is unimpressive, offering a view of car tires in a parking lot. A pervasive smell of disinfectant throughout the hotel suggests cleanliness but can be overpowering. The rooms, while maintained, are small and equipped with a loud, outdated air conditioning unit, detracting from the overall comfort. The bed, thankfully, is comfortable, providing some solace in a compact space. Yet, security seems to be a concern with a noticeable gap around the door frame, and the constant noise from the corridor disrupts any chance of a peaceful rest, particularly after 1 AM. On departure, a modest breakfast bag is offered, which, while a thoughtful gesture, might not compensate for the overall experience. The proximity to the airport is a definite plus for travelers looking for quick access. However, considering the issues with noise, room quality, and a feeling of security, the cost of the room might not equate to its value, especially for those seeking a restful night's sleep. Overall, while the Avion Inn has potential with its convenient location and friendly staff, it needs significant improvements to offer a comfortable and secure stay.
Response from Property: Dear Frequent Traveler, Thank you for sharing your detailed feedback about your recent stay at the Avion Inn near LGA Airport. We appreciate your insights regarding our location and the experiences you encountered during your visit. We're delighted to hear that our front desk team made a positive impression with their helpful and friendly demeanor. However, we're truly sorry for the shortcomings you faced in terms of infrastructure and room quality. Your comments regarding the elevator, room assignment, and view are duly noted, and we apologize for any inconvenience caused. We take cleanliness seriously, and while the pervasive disinfectant smell affirms our commitment, we regret if it was overpowering. We'll address this matter to ensure a more balanced experience for our guests. Additionally, we apologize for the discomfort caused by the air conditioning unit and noise disturbances in the corridors, as well as any concerns about security. Rest assured, we'll investigate these issues promptly. Your feedback on our breakfast offering will be considered for future enhancements, and we understand your point about the room's value in relation to the overall experience. We're grateful for your constructive criticism, as it helps us identify areas for improvement. Your perspective is valuable, and we hope for another opportunity to exceed your expectations on a future visit. Warm regards, Hotel Manager
N922HApablop
Stayed in Sep 2023
Business travelers
1.0/5
Posted on Sep 11, 2023
loud noise, planes soar all night and early morning, small rooms, smelly moldy rooms, do not stay here is a rip off for what they charge. located in an industrial zone. Pillows are the worst and the air conditioned rattled all night.
Response from Property: Dear Guest, We sincerely apologize for the negative experience you had during your stay. We regret that you had to endure loud noise, disturbances from planes, small and unpleasantly smelly rooms, and issues with the air conditioning and pillows. This is not the experience we aim to provide, and we apologize for falling short of your expectations. Your feedback is important, and we will investigate these issues and take immediate steps to improve our services and facilities. Thank you for bringing these matters to our attention, and we hope you might consider giving us another opportunity to provide a more pleasant stay in the future. Sincerely, Hotel Manager
Guest User
Stayed in Jul 2023
Other
2.0/5
Posted on Jul 21, 2023
I was in a room at the lower level that had an antique window air conditioner with only on and off settings. The room was too cold if it was on or too warm when it was off. Lots of noise at night from planes taking off. No restaurant in this place and in a terrible location for walking. Only fast food joints within walking distance. The room was clean, the bed was comfortable, and the staff was nice.
Response from Property: Dear Guest, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your positive comments on our clean rooms, comfortable beds, and friendly staff. We take note of your concerns and will work to improve our amenities for future guests. Your input is valuable to us, and we hope to have the opportunity to provide a better experience should you choose to stay with us again. Sincerely, Hotel Manager.