Best Western Far Rockaway/JFK Airport Area Hotel

連泊していても、毎日、カードキーを更新する必要があり、一回、フロント不在で深夜にロックアウトされました。部屋の掃除、ベッドメイクもフロントに申し出ないとやってくれません。わざわざメモを置いてお願いしても、２回ほどスキップされ残念な感じでした。なお、外線の電話には出ないポリシーらしいです。

Check-in went well, you have to pay $100 deposit in cash, that's no problem either. The room wasn't perfectly clean, that's the way it is here, but still okay. The room is small, if traveling with two people it could quickly become a bit cramped. In addition, there is no hairdryer, no microwave and no kettle. You have to know that there is no cleaning during the entire stay, and the garbage cans are not emptied either. There was a problem with the room door, the safety lock could not be used here, the nice young man who always worked the late shift attributed this to the fact that something had been mixed up after the doors were painted and offered me to swap rooms starting tomorrow to be able to However, I stayed in this room for the full 15 nights that I had booked. After a few days the internet stopped working on the 3rd floor in the room, only outside. I explained the problem to the lady on the morning shift, but she wouldn't even really listen, wouldn't even look at you while you were talking to her, and just mumbled to herself that there was nothing she could do. In the end I only used the Internet on my mobile phone card. On the penultimate day, the toilet stopped working, I told the lady from the early shift and she did nothing. In the evening the problem was still there and fortunately she had finished work, so I could ask the nice young man from the late shift for help and he fixed the problem directly. I then asked him if I could leave my luggage here for a few hours tomorrow because my flight is very late and he said that was not a problem and pointed to the suitcases that were already in his reception area. The next morning, when checking out, I had the pleasure of meeting the lady from the early shift again and she wouldn't let me leave my luggage here, so she arbitrarily ruined my last day of vacation. "The hotel will be closed," she said. I don't know if that's really true, but I do know that this person is not very motivated and generally prefers to refuse everything than to please the guests.