Hotel Hayden New York
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York

Hotel Hayden New York

Health Protected
127 W 28th St, New York, New York State 10001, United States
Show on Map
A stay at Hotel Hayden places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. This upscale hotel is 0.5 mi (0.9 km) from Empire State Building and 0.7 mi (1.2 km) from Times Square.Show More
We Price Match
hotel overview picture
3.6/5Cleanliness: 3.6
All 101 Reviews
Amenities
Fitness RoomPrivate ParkingBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Metro: 28th Street
(150m)
Metro: 23rd Street
(530m)
Airport: New York LaGuardia Airport
(14.1 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Double Double
15

Superior Double Double

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Accessible Chelsea King Suite
13

Accessible Chelsea King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Superior King Room
11

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Chelsea King Suite
10

Chelsea King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Superior Room with Two Double Beds-Disability Access
7

Superior Room with Two Double Beds-Disability Access

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Superior King Room-Accessible
13

Superior King Room-Accessible

1 King bed
Free Wi-Fi
Non-smoking
Doorbell/ Phone Alerts
Daily Housekeeping
Heating
Cable Channels
Room Details
Check Availability
Hide Room Types

Guest Reviews(101)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Yunah Ko
September 5, 2023
The sound of water in the bathroom was so loud that I got really nervous...
Original TextTranslation provided by Google
Glenda
February 11, 2024
Nice place
Edaris
February 10, 2024
The bed is super uncomfortable, the space in the room is very small for 4 people plus their belongings, the lighting is poor, it has light bulbs that do not work. The employees in the morning give you one information and in the afternoon another, I was never able to have breakfast whenever it arrived it was over and it wasn't even time! It is actually a hotel that has a lot to improve!
Original TextTranslation provided by Google
Theresa
January 15, 2024
Very attractive hotel, very clean. Room air conditioning/heating unit broken - buzzed/clanged/banged all night. Otherwise perfect.
Guest User
April 8, 2024
I hesitated to book due to negative reviews. However, I did book a 5 night stay at Hayden and it was perfectly acceptable. Great location, friendly staff, I did not experience any hidden fees. I would definitely recommend as long as you are realistic in your expectations and understand fees, especially resort fees.
Guest User
April 5, 2024
Colazione impresentabile indegna anche di un hotel a 2 stelle. Personale del tutto insufficiente poco preparato (1 sola persona alla reception) e non multilingue. Poco attento al cliente. Camera sufficiente anche se pulizia da rivedere. Posizione discreta
Translate
Masoud
January 6, 2024
The heater of the room was not working properly (it was blowing cold air). I told staff about this 3 times. The first two times, they just sent someone and he turned on the broken heater and left the room. The third time, they sent a technician, he opened the heater, and said he wanted to reset it. He came back after 10 minutes, and realized that resetting did not solve anything. He said I don't know what do and left! The third night in New York was a cold one and I caught a very bad cold. Completely irresponsible staff! This hotel is horrible and a total waste of money!
Guest User
April 1, 2024
Muy mal servicio, el personal del hotel muy desagradable. Las habitaciones sucias,entra mucho frio por laa ventanas y la calefacción no funciona. Pedimos mantas y después de llamar tres veces nos trajeron solo una para dos camas porque no habia mas... El desayuno solo bolleria y cafe malisimo... No recomiendo nada este hotel.
Translate
Manolito
January 2, 2024
Nice property with updated amenities. Unfortunately, my room was never turned over even though I was gone during the service hours and did not have a do not disturb sign on my door. Room was comfortable but needs a microwave.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2008
  • Number of Rooms: 122
A stay at Hotel Hayden places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. This upscale hotel is 0.5 mi (0.9 km) from Empire State Building and 0.7 mi (1.2 km) from Times Square.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportNew York LaGuardia Airport
Distance to Airport14.82KM
Nearest Train StationPenn Station
Distance to Train Station0.71KM
Nearest Metro Station28th Street
Distance to Metro Station0.15KM
Average Price FromCAD445
Hotel Star Rating4