NoMo SoHo

Cute hotel, great staff!

it was a great hotel and the room was beautiful during sunset.

Check in was easy, but our room was not nice at all. I do not understand how this hotel is marked as five star because it had three star standards. The first room we were placed in was the handicap accessible room, even though we booked the Classic Queen. The rug was torn up and dirty, the bathroom was oddly arranged, the room was extremely small where you can only sit on your bed. There were no drawers to place your clothes, and there seemed to be a fridge at some point but was taken out. I called the front desk if there was supposed to be a fridge and they rudely said "no" and hung up. The pillows were horrible - flat, no support at all. I had to use two or three pillows to support my head and neck at night. We woke up the first morning and the room was so hot. We came to find out our HVAC was not working. We called down and we were able to change rooms. The second room was nicer and surprise surprise there was a fridge! We were under the impression that all the rooms did not have fridges since our first one did not have one. So yes, they put us in a subpar room purposefully because maybe we booked through a third party? Either way, do not stay at this hotel if you're expecting "five star." The only plus was location - close to the Canal St subway station. Will not stay there again, and definitely do not recommend.

The staff are very friendly and helpful. The Balcony suite has the breathtaking view. The suite room is big enough for 4.people

Don’t waste your money!!! This place is highway robbery. The lobby and main floor is nice, the staff is friendly but the rooms are outdated and have nothing in them but a bed and bathroom. There are no glasses for water, fridge or any of the other items you get in a normal low budget hotel. The walls are paper thin. We heard every conversation that was happening next door and on the floor above us. Which makes you feel like you have no privacy. You can stay two blocks away for half the price and a better experience. Save your money and buy a ticket to the Top Of The Rock or the Empire State Building lookout for the views. We travel often and stay in 3-4 star hotels. I’m a normal person with normal expectations and NoMo failed miserable. This was the worst stay in my life.

I have stayed at this hotel several times, and was disappointed in this last trip. For starters, the keycards on the doors do not work causing you to repeatedly have issues. When we told this to reception, they told us it was a common issue, and they are swapping them out for key fobs, but this was a little help to us while we were staying there. The lobby and the restaurant of this hotel are beautiful and the reason that we stay there, but the room was not clean (old food by bed) and inadequate in supplies. Very few towels, no coffee maker, no glasses from water. It was a disappointment.

THE nicest staff! Family vacation with two young kids and all the staff were so helpful and friendly and accommodating. Food and drinks from the restaurant were great. And the best location. So many great restaurants and shops and subway stops also close by. Would stay again!