Smyth Tribeca

Great location and the room was big, bigger then some others in NYC. Just need a kettle in the room would be better.

Overall, we were satisfied with our stay at The Smyth, but expected more. The location is great! One can walk to an array of restaurants, coffee places, and desirable tourist sites. The subway entrance is just outside the front door. It is super convenient. The hotel staff was very friendly and accommodating with only one exception -- one of the bartenders who couldn't have cared less about us. The room was small and relatively inefficiently designed. With a couple of computers, phones, Apple watches, etc., we were challenged to charge all of the devices each night with the room's 3 110v outlets and some old USB 2.0 ports that don't work with USB-C connectors. The bathroom is small, and lacks counter space. Our rear facing room was very clean and quiet, especially for NYC.

Super cute lounge/bar area!

This property is extremely dated and not well cared for. The room was filthy (mold, feces left in the toilet, a massive brown handprint on the black out curtains, hair everywhere) and when we told staff about this we were ignored. The gym is in the basement and requires that you shimmy between stacked up tables, lamps, and other discarded materials. Very disappointed in this property.

We enjoyed our weekend at at the Smyth Tribeca. Clean well maintained rooms at a fair price in a great location. Friendly and accommodating staff. Terrific bar attached to the lobby too.

Fantastic hotel.

I had much higher expectations for the property due to high price and the perception of a luxury boutique hotel. The whole experience was average. The staff was not particularly enthusiastic or helpful and forgot entirely about requests made (e.g. asking for utensils). Food Room service food was good and solid, and arrived quickly. Room I upgraded to a corner king suite and other than the larger size, it didn't seem to provide anything additional over the standard room. Appreciated the numerous outlets and USB plugs. There were tons of windows and the drapes and blinds had to be drawn manually by squeezing behind a desk - this is really inconvenient and should be automatic. The cups were not clean and had a bad smell. Bathroom The room was generally clean but I did find a few stray hairs in the bathroom. The hairdryer was unacceptable and needs to be upgraded. Towels were small, rough and cheap. Toilet paper and tissues were of unacceptable quality (see-through, flimsy and rough). The Malin Goetz toiletries were good. There is a sensor that turns on the bathroom light automatically which is actually quite annoying when going to the bathroom at night. Again for this price point in NYC, other hotels will provide a few extras that just feel elevated - turn down service, not having to request items (slippers, kettle), little perks or personalized touches.

We stayed in a suite for four nights (Room 803). The hotel is in a great location for Soho, and very quiet despite being right next to a subway - 3 stops on the express train and you are in Times Square. That there is where the positives end, unfortunately. Because this hotel has some exceedingly shabby rooms which it is willing to sell for in excess of $600 per night excluding breakfast. The room and the bathroom were very grubby and in desperate need of a deep clean. The carpet was stained. There was dust everywhere. Dust so thick that in places I could write my name in it. On the wall by the bed it looked like someone had been sick and the spatter had not been cleared up. There was a wrapper under a cabinet which was there when we arrived and still there when we left four days later. The carpet had not seen a thorough vacuum for a while. I stepped on a sewing needle on the last morning, and injured my toe. The suite had a bed (comfortable but dusty) and a sofa bed (ouch!) which needs to be condemned. Quite dreadful. You don’t need to sleep in this bed to know it’s bad, you just need to sit on the edge to hear and feel the broken springs. My back is still paying the price. The bathroom was also not clean. At skirting board level there was a lot of grime around the shower, and more dust. Lots of dust. And, again, spatter on the walls. The toiletries and amenities were replaced once in four days, and then only when we requested it. Apparently we can share one shower cap between two? The housekeeping was substandard. Dirty towels were not removed and coffee cups were not cleaned. These things are easily missed once. But after 4 days we still waited. No slippers were provided until requested. At this price point I am shocked that this hotel would be willing to let guests stay in this room. Actually, at any price point I do think a certain level of hygiene should be provided. When I checked out, I suggested the room should be taken out of commission and deep cleaned. We were comped a breakfast and some mini bar items which was a nice gesture, but which amounted to about 3% of the total bill. We did not get an apology. I have photos but unfortunately the app won’t allow me to upload them.

Smyth Tribeca staff made our stay beyond perfect! From texts received prior to arrival, check in process, housekeeping and coffee service, the doormen…all went above and beyond expectations. Corner room was perfect! Nick has a great team!! It’s our new “go to” Manhattan hotel of choice! We will be back soon!