Alden Hotel

Won’t stay there again

N/A

The rooms were extremely dirty when you turn on the lights you can see the stains in the walls, dirty floor. The toilet paper was used when I arrived. Holes in the bedsheets, door peep hole was covered with paper. It looked like all housekeeping did was fix the bed. There was never anyone at the front desk. This property doesn’t take card payments only cash.

Need to improve room confort, appliances and also customer service

the checking was terrible, two guys not drees accordingly, pans at the middle of the but, not clean looking as the restaurant. the room was smelling like a heavy smoker and they did nothing about the request to a different room. had to pay in cash no service at all.

found all trashes in the drawers

Hmm, the building is located in a very over populated area where all residents seem to own cars, so parking was a mess. I am ASSUMING that most of the visitors that were there were locals because the hallway reaked of the smell of **** (but my room didn't) the room was really small for 2 people. That bathroom is gorgeous! I would only come back again if I was alone, not driving and just overly tired.

Definitely to much noise dirty sheets and extremely to loud

Immediately you could tell the floors hadn’t been swept or mopped in a while. They were almost slick-probably from the grime on the streets of NYC. There were also spots of food on the floor and debris. The sheets were questionable. I stayed 5 nights and I had to go to the front desk each night to get the key recoded as it did not open my door.