Henn na Hotel New York

Excellent experience. Guest services was top notched and very helpful. Rooms were clean and convenient location (also sound proof so we slept really well). If I needed anything, they were prompt to help and take care of reasonable requests. We had some sort of glitch on the initial check-in period but Jennifer was so sweet and handled it like a champ along with letting us check in early due to the room being ready. They even let us leave our luggage in locker room (after we checked out) so we could explore some more prior to leaving the city. What more can you ask for? Highly recommended!

The staff was friendly and welcoming. The room was clean and the beds and linens were cozy. You can't beat the location if you are headed to MSG.

Great hidden Gem, big rooms, very modern and clean.

Very clean, friendly helpful staff. Comfortable beds, spacious room and bathroom. We stay in NYC a lot and we are putting this property on our list as a top place to stay again.

We arrived at the Henn Na hotel at around four in the afternoon, and were checked in by a pleasant and efficient receptionist, after we dodged the dinosaur in the foyer. We were extremely pleased by the size of the room, and the presence of a mini-fridge. Our view was absolutely nothing but an alley, but we didn't spend a huge amount of our time in the room, taking the two minute walk to Macys. When we got back, it was time for bed. There was some city noise, but honestly, what do you expect in the middle of Manhattan? We were probably helped by being in one of the non-street facing rooms, so I guess if you are a light sleeper, aim for those. However, there were other people in our party who had street facing rooms, and they had no complaints. The beds were very comfortable, if a bit small for two adults. The tea kettle was put to use in the morning, with our own tea bags and oatmeal satchets. We then set out to see Manhattan, which was extremely easy given the incredible location. We ended up staying a total of 8 nights, and had no issues throughout. The price was extremely reasonable by Manhattan standards, and I would not hesitate to book there again. I would echo other reviewers who suggest that they provide some tea/coffee to go along with the kettle.

Easy to get to subways and time square from this hotel

They say they offer passes to Planet Fitness. But when too many people use them, they stop giving them out because it costs them too much. You can still buy a one-day pass though. We suggested the hotel should buy more passes, but they refused. So, in the end, their claim of providing a gym is just not true.

We had a big room that is a luxury for NyC! Very clean and quiet. The hotel personnel was kind and helpful. The bathroom had different towel sizes and the soaps were very good. No complaints and we will be happy to return there for the next NY visits