Fairfield Inn & Suites by Marriott New York Manhattan/Central Park Reviews

Whilst one of the elevators was still under maintenance the hotel staff has tried their best to facilitate a smooth and organised way to get everyone up and down. The breakfast was pretty varied with multiple options. Had a lovely stay otherwise and the location is perfect

The room was average, and the elevator was out of order.

The problem With the elevator is big

Wonderful place conveniently located. Great staff! Will be back

Unfortunately, the air conditioners weren't working, but I guess that can happen anywhere. Otherwise, the workers were very nice and the place was clean.

Convenient location.

I repaid for a single king bedroom for my husband and I and received a room wirh 2 separated double beds and the hotel excused that they could not change it, even while checking in others. The place is grossly overrated for the almost $400 nightly with tiny standard rooms that are sooo small that you can hardly change your mind. The marriot brand that is attached to this hotel is misleading. My stay was a grand disappointment. Do not book here!!!! I WILL NOT RETURN HERE. IT IS NOT VALUE FOR MONEY...

Happy overally with the stay, but I would recomend using a card for the deposit that you can lock. At 1:00 am, THREE WEEKS after my stay, the hotel attempted to charge $50 on my credit card that I used for the room security. There was nothing that should have been charged, and the hotel advised that "it was just our system" - no explanation why the "system" was attempting to charge my card, and there were no incidental charges to the room. I'm glad the fraud guard on my credit card declined the transaction, since I may have missed the charge if I were not alerted to the possible fraud.

Wheelchair accessible room and roll in shower were perfect! Free breakfast was wonderful too.

The breakfast was excellent. This is the best value hotel near Central Park.

The location is close to the manhattan terminal. Staff are friendly. The room is a bit small. But it’s clean.

Excellent Hotel!

We wanted a hotel for a night close to the cruise terminal. The hotel was perfect for that and within a walking distance from the cruise terminal. Elevators are SLOW and it takes forever to catch one - Some people preferred to walk down than to try and wait.

Very clean and hygienic.