LesixuanqiVIVIAN
March 14, 2024
This hotel is very cost-effective in Manhattan. The location is very good. There is a subway right outside the door and a large supermarket opposite. It is super convenient for shopping and eating. The only time I was unhappy was when I extended my stay at the front desk. I encountered a black waitress who racially ignored me. Later, I went to the customer service of the InterContinental Group headquarters to complain to them. Then the hotel manager brought their employees to apologize to me in person, and the incident ended. I was in this hotel for the rest of the time. I am very satisfied with everything. I will give this place a priority next time I come to New York.
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