Newcastle Harbourside Terraces

Nothing. The operator should be removed from all online booking platforms

Nice newish bathroom and bedroom and the area was awsome should of brought my fishing rods mabe stayed an extra day

Delayed check in , from about 2 hrs. Property wasn’t cleaned upon arrival . No mugs or cups at premises . No complete cutlery sets , only knifes.

The location was great, but no water views as the apartment faces the back street with an unfortunate view of the rubbish bins. The apartment needs some repairs such as a dangerous power point in the kitchen, a missing lamp shade, faulty clock radio and dodgy toilet roll holder and no sink plug. The place could do with a good clean too. Other than that, it was ok.

Near-waterside location is nice and the nearby Source cafe is pleasant. The property is a decent size and onsite parking is a bonus, but it's quite a walk to the nearest shops. The decor in the apartment I had was stark. There was no bedside lamp or soft lighting and the furniture was all black polyurethane. It was mostly surface clean but the interior of the kitchen cupboards was grubby. The entrance stair carpet was filthy and created a very bad initial impression. Little things - like no plug in the kitchen sink, watered-down dishwashing liquid, and no detergent for the dishwasher - all count when you expect these to be provided (or at least be told you have to bring your own). Overall, a functional place to stay but very little ambience.

The oven didn’t work The washing machine didn’t work Owner was gruff and disinterested

Was difficult finding the property given numbers on the lane do not run in chronological order. The apartment itself does not have basic items like an iron/ironing board. There were German cockroaches crawling up the bedroom wall and the smell of the rubbish bin (filled with rotting seafood presumably) permeated the apartment. Checkout time is 10am. At 9.59am (I was loading my car) the cleaner banged on my door and reminded me 10am was checkout time. I advised her I was loading my car and would be gone in one minute. She rolled her eyes rudely and said she will be back. I saw her around the corner smoking a cigarette as I drove off (fairly sure she rolled her eyes at me again)…honestly it just seemed an ordeal from start to finish but the thing with the cleaner convinced me this was the first and last time I’ll be here. Next time I’ll just pay extra and stay back at the Novatel in the city where I normally go.

Great property. Very clean. Parking in garage underneath unit was good. Close to shopping/restaurants etc (couple of minutes drive). Only a slight negative was the bed was a bit uncomfortable. But overall would recommend this accommodation.

Dripping shower head woke us during night. Range hood in kitchen was filthy. Only one bedside lamp and this had a broken lamp cover leaving just a bare bulb to read by. Initial communication said to contact establishment 72 hours prior to get entry code. This wasn’t available and we were told it would be provided on the day. Then received an email on day asking for mobile number. This was provided but then a 2nd email was received asking for mobile number. Overall a less than satisfactory stay.