Luxury Apartments Newcastle

The apar**ent I stayed in has clearly had a lot of traffic over the years and is looking tired. Carpet edges are coming up and nearly every wall is marked . It needed a very good clean from top to bottom and decorated.

Not even spending time writing an essay but in short - Hard beds and lumpy pillows Smelly - our bedroom smells like a curry restaurant with cigarettes in the mix. Really dusty Grubby everything Marks all over bedding Do not come here. They need to sort it out. When I asked for new bedding I got told they can give me it but I can put it on myself!?

Dislikes. In The first apar**ent (42), the door handle to the living area fell off and we found that the washing machine was broken. We were then moved to apar**ent 43 which was in a very poor condition for a “luxury apar**ent “. There were broken tiles in the shower which had been stuck back in place with silicone sealer. A toilet that didn’t flush. The kitchen bench was cracked and chipped. Every room had a self closing fire door.

Well this was an experience and a half, and not a good one at that. We firstly arrived at the apar**ent complex after 8 hours of traveling to get given the keys to the apar**ent, which was not cheap, to be greeted with what can only be described as more than a weeks worth of dust flying about, a broken couch, broken table, food all over the floor, mould on the window and sills, a hair on the sink in one of the toilets and a bogie on the wall and more dust. When asked when the apar**ent was last cleaned, the receptionist did say the day before, which was clearly a lie, and quickly asked if we would like to move, all whilst he had a lovely big bogie hanging from his nose. We did move to another room which was much cleaner and more acceptable for the price we where paying. But.... and this is a big but... on the Saturday morning we woke up to be kindly greeted by armed police, CID and police dogs. The complex was mealy under "lock down", with two arrest being made, but we are still to be told what has happen or ask if we where all okay. No decency to check up on occupants as this was an ordeal that was quite frankly upsetting and alarming. I have emailed Dream Apar**ents to enquire about where I submit my complaint but no reply, shock horror.

The apar**ent was nothing like the one in the picture. It was fairly large, but furnished very cheaply and in desperate need of a bit of maintenance. On arrival we were greeted by a visit from two fire engines - a shower had apparently caused the alarm to be triggered... should not happen! If you are used to student accommodation or hostels then this place is ok. But even then it really isn't a great location.

What a disaster. Aside from the obnoxious, difficult, bribe-taking night receptionist - let’s talk about this ‘luxury penthouse serviced apar**ent’. The first thing you’ll notice is the pungent stench of rotting food and body odour which caresses the soft furnishings of what can only be described as a miserable quayside dungeon. Our ‘lovely’ walk-out balcony greeted us with a used condom and the apar**ent itself was riddled with dirt and grime. If you are brave enough to take a seat anywhere in this property please ensure you take a spatula from the ill-equipped kitchen to detach your trousers from the syrup-like surfaces. Oh, also remember to bring your ID every time you come into the building otherwise you won’t be able to get into the apar**ent you’ve paid for…. Unless you bribe the receptionist £20!! Thank god we had a belter of a weekend otherwise this might’ve ruined it. Don’t waste your money.

Was upgraded to 2 bedroom apar**ent with balcony and view over the river. Large apar**ent, kitchen adequate, could have done with a few more standard utensils (tin opener, scissors, 2 oven gloves rather than 1). Whole apar**ent needed some tlc. Tap loose in the en-suite and loose floor tiles. Settee very lumpy too. However, bed was clean and comfortable which was the main thing needed. Towels and toiletries provided along with tea, coffee and milk. Only stayed 1 night and got bargain price so can’t complain. Staff on reception friendly and we were able to leave luggage there before we could check in. Would definitely use again at the right price

Was put here when our booked apar**ent needed urgent repairs. We only stayed 1 night out of 3 planned. Staff unhelpful- playing games or on video calls. No sharp knives, lights not working, towels dirty and frayed, damaged furniture, dirty oven, dirty shower, asked for a cafetière as requested before arrival- staff brought us Nescafé sachets and loose teabags being carried in his hands.