Burrendale Hotel Country Club & Spa

We stay most years in the Burrendale and have always enjoyed our stays. This year we did enjoy our visit as we review it but it was not without its frustrations. We took the mountain view room which has not been refurbished for some years - we find the curtains, bedding etc perfectly adequate - yes you do see the mattress sides as one viewer pointed out, but at least you know thereafter that you are on a clean one! Our gripe with the room was about the carpet - it was extremely dirty, and my lovely washed slippers were soon dark grey on the soles, so we had to be careful not to step on the carpet with bare feet or socks. The bathroom was grand apart from a nasty rust stain on the plug hole, but we had a learning curve here - room 131 does not run a hot bath for at least five minutes, closer to ten after you turn on the hot tap. The shower is a bit unpredictable too - I found the four o'clock setting best. The supplies in the bathroom and the tea tray are more than adequate - nice option of a hot chocolate before bed if tea and coffee leave you sleepless. Our TV remote had no volume control, but a replacement was quickly delivered to us. We discovered as last year that two parties of schoolgirls are resident this week for a night each. They were well behaved as teenager go - though they do run a lot on the corridors between nine and ten thirty at night so if you need an early start or have a baby with you it would be best to ensure your room is at a distance week commencing 10 June! They also depleted all the juices at breakfast, and like most kids had an obsession with the pancake maker and thus hogged the toaster area so advice here is to breakfast early when they are in town. However they were very well behaved as they queued and sat down to breakfast. We were a bit disappointed that the big dining area was not used in the evenings, as the bar was dark and we were a couple of feet away from the people beside us the first night and there was no privacy for conversations. Next night we were placed at the entry to the dining area, lovely bright views, but unfortunately forgotten when it came to having our order delivered, probably because we were unseen at this spot. A very efficient female staff member picked up on this reason for delay before we did and speedily made a generous compensatory arrangement for our wait. However, the sugar pit chop I had ordered had none of that unique sugar pit flavour - was actually 50% fat - and there was no colcannon in the mash - I only realised this later. Husband thoroughly enjoyed turkey and ham, having had braised steak the previous night whilst I had chicken stack. The desserts are very adequate but the sticky toffee pudding was more like cake with a few date pieces. We only took starter one night, and a change my husband requested to his was seen to with no trouble, whilst I had enough hot smoked salmon for a main course! The reception staff in particular are very friendly, t

I appreciate that there was a wedding on, but this does not excuse almost no service and very poor food. £6 for a watery soup and a cold roll is ridiculous. 1 hour wait for the chefs specials is not appreciated. I am normally impressed with here but not on this occasion.

Convenient and great quality 🙌

We have visited the Burrendale on many occasions and the food is delicious, the Burger was beautiful today. My only criticism is the amount of chips given, a little more would be need to have a satisfying meal. Other than that, lovely and good staff.

What a beautiful hotel with amazing views and fantastic staff. The hotel is currently upgrading rooms but still so comfy. The new Cottage Bar is fantastic, what a transformation and great music last Friday Night (Stevie McVeigh). I also want to thank the house keeping staff, who I sometimes think get forgotten. Rooms and beds are spotless. Looking forward to another trip soon.

Average hotel with below average rooms. Towel rack hanging of the wall at one end in the bathroom. Basic TV, free view only. Lamps not working in room. Hard to get reception of the hotel and health club on the phone so we had to go to the reception in person to ask questions about the hotel. Pool and health suite were OK but nothing special. One thing I can't fault at all wad the food. Absolutely beautiful. Starter, main and dessert. The staff in the restaurant however were a little annoying, especially one on the servers, he kept invading our space and of others and you could see a few other guest getting annoyed also. The views of the surround area from the hotel are amazing and most of the staff were extremely helpful. All that being said, we had a nice time at the hotel but I would probably try a didn't hotel next time. But the food was worth the stay.

Booked for a meal for my parents and myself, we really enjoyed our meal and the surroundings. Our waitress mellissa was really polite and helpful and had a nice way about her. The deserts were beautiful and darach was also very helpful pat on the back to both staff. Thank you.

This is a beautiful 4-star hotel. From the moment we entered the door and walked up to the reception desk to the moment we checked out, we had friendly, impeccable service. The room was spacious and beautiful. The restaurant for breakfast was lovely. We would definitely stay here again.

Difficult Breakfast. Nothing labeled up with Allergen Symbols. Had to question Porridge what type of milk made with. Had to ask about Porridge with Oat milk - reply query on enough oat milk left! Did Bake Beans had Gluten? What type of Batter for the Pancakes? Unsure the reply. Was served Coffee with jug of Cows Milk knowing I was waiting on Porridge with Oat milk. Sadly no Fat Free Greek Yoghurt or Plain Fat Free Yoghurt. Excellent Vg Lunch & Vg Dinner. Sadly Dessert Vg Meringue very dry, with a little blob of berries. Maybe berry juice or Coconut Cream or Vg Ice Cream could have helped!