Guest User
June 27, 2024
I have stayed many times but this time we were very disappointed with the room. The hotel has been taken over and they have refurbished, however, the rooms are very dark, painted a dark green with light green doors and a dark blue/purple ceiling. Paint scratched and coming off the doors, very poor painting. The room had no character. Lighting was very poor. Fake bedside and dressing table drawers so only place to put your clothes was a very small wardrobe, so we didn't bother unpacking. Ony a very small shelf in the bathroom so nowhere to put your washbags. Reception of the TV was awful so really couldn't watch anything. On the second day the room still hadn't been serviced by 4pm so had to go and ask for shampoo, water, milk teabags etc. Told them not to bother with the service as in making the bed as we were leaving the next day. Pillows were not good, no substance but the bed was comfortable. It is a real shame as the hotel was wonderful before. On the plus side the downstairs is nice, bar, spa, Lighthouse Lounge, snooker room, restaurant and the dinner was lovely and a good breakfast with a good choice and of course the wonderful view of the Mourne Mountains.