Holiday Inn Express & Suites Newport News Reviews

Front desk was warm n welcoming. He assisted us in an early check in after being in the heat n traveling. Room was clean and in order. Complementary breakfast was an 8 out of 10. Food could hv been hotter but overall was good.

Bathtub drain was clogged with hair and it was pretty disgusting. But thank you for moving us to another room

This hotel was decent. The size of the room was good, and the TV was big. There are a few places to eat within a 5-10 minute walk. There is an enclosed pool area (with shallow water) and the gym looked very nice. Breakfast was decent, but both mornings I was there they ran out of coffee. (There is a coffee maker in the room though). The bathroom was the main issue. The tissue dispenser was empty, the soap container was empty, the water faucet pressure was so strong that water shot all over the room when I turned on the water, the water pressure in the shower was super low, the toilet continued to run after flushing (or stopped filling), and there appeared to be black mold under the bathroom sink. I left my room at 3:15pm on a Friday afternoon to go to an event, but the hotel staff did not clean my room. Overall it was fine, but for $160 per night I will probably explore other options next time.

This hotel was very nice. The rooms were very clean. The staff was friendly. There are plenty of shopping areas and restaurant's around here. The room was nice clean and very spacious. They had a nice size pool.