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Top rated hotels in Newport News

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Newport News Marriott at City Center
3.9/5100 Reviews
We have been travelling across The US for >60 days. Our hotel brand of choice is a Marriott. Unfortunately this one wasn't up to the standard we have come to expect. On checking into our room I identified that the remote for the tv wasn't working. It was the only evening we wanted to watch a film before bed (time-bound as related to our travel the following day). I called immediately to ask for someone to attend the room. Over 30 mins later (and a further call) a lovely gentleman arrived and confirmed the batteries needed to be changed, and later changed them. All of the waiting (around 45 mins in total) meant we missed the opportunity to order any dinner from anywhere. Not great really. On the plus side the parking was easy and the service in the restaurant for breakfast the following morning was outstanding.
Holiday Inn Newport News - Hampton
4.3/5100 Reviews
Clean and comfortable
Oyster Point Inn & Suites
2.6/599 Reviews
This hotel is fairly decent and from what I experienced the man who I waited for then had to go and get seemed nice however, try not to need anything because getting someone is like a lottery. You have to wait or search for help and that cheapens the stay. I understand guests may need help and you have to leave the desk however, come back guests want to check in and others may need help also. I had a corrosive coffee maker and took it down in exchange for another one never got it called the next morning to speak with the manager hoping she would locate one for me but she claimed to be busy and never returned the call or made the effort nonetheless, my room was clean and other than housekeeping, manager Rachel and the front desk staff are off escaping duties, my opinion but it spoke for itself. Seems to me if they are so busy doing their jobs guests needs should be met and that big bag of trash sitting in the hallway for over a day should’ve been removed and not a fixture next to the elevator. Also since they have so much of a need to be away from the desk seems to me they would invest in a cordless phone which only proves my point they don’t want to be bothered. Best advice always be mindful when on a job that your being paid for because you never knows who’s watching.
Holiday Inn Express & Suites Newport News
4/5106 Reviews
I was totally disappointed on this trip. I booked a Standard King room and upon entering the room noticed that it wasn’t what I reserved. I was given the keys to a King Mobility roll in shower room (Handicap) instead. I spoke to the front desk who informed me that the 3rd party booked this evidently in error. My question was how, when my confirmation states, Standard King. 5 minutes later the front desk called and stated that there were no more Standard Kings left but they would accommodate me with a Standard Double if I like along with being offered complementary snacks since I was upset. I declined both, because I believe after I mentioned my confirmation number they went back, checked it and realized that the mistake was on their end. I will be in contact with Trip because there was a difference in price as I also mentioned to the front desk rep as well.
Microtel Inn & Suites by Wyndham Newport News Airport
3.3/597 Reviews
Make sure to book through a 3rd party to get cheaper rates. The rooms are not big so less luggage the better. Rooms are outdated but serve the purpose. Room has a mini refrigerator and microwave which is nice. They have a nice breakfast option of cereal, toast, bagel, waffle, muffins, fruit, coffee, orange juice, apple juice. There is an elevator available. The surrounding area has many dinner and shopping options which is really nice, some within walking distance.
Comfort Suites Newport News Airport
4.2/598 Reviews
Upon check in, we found our room to reek of cigar smoke. The window was wide open, the AC set at 60 and there was some sort of tabletop fan running. We asked the front desk to switch rooms, but unfortunately the hotel was full. After trying to turn the heat on (the room was quite cold), the unit shorted out repeatedly. Again we were told there were no other rooms. Finally, we noticed a gap between the wall and the unit that was letting in cold air from the outside. We had to cover that with towels. There was nowhere in the bathroom to hang wet towels other than one small bar (the hook on the back of the bathroom door was missing). I cannot recommend this hotel.

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