Nha Trang Ngoc Hiep Hotels

It‘s a great place to live in during my trip. For the reception crew there are very kind and gave me a lot of advice, helped me send massage to local people, etc… Also we have some cross-culture communication, like I’ve learnt to say ‘thank you’ in Vietnamese and some tips to mix with local citizens. Except for above, me and my parents all feel great about the hotel environment, where is near the river and could enjoy our breakfast in the breeze. The swimming pool is clean and I really like to take a dip in it. The last night of my staying, I enjoyed the movie Frozen II, which was English subtitle and Vietnamese voice. That was a fresh experience for me hhhhh. If I get a chance to go back to Nha Trang, I would definitely ‘waste my another summer time’ in Champa Island with my family. 这是五十个字的中文评价。 这是五十个字的中文评价。 这是五十个字的中文评价。 这是五十个字的中文评价。 这是五十个字的中文评价。

Perfect location, just in front of the sea. After 9pm it's becoming loud because of the lounge bar on the beach. Pay attention to that before booking if you care about that. Breakfast were included and that was so delicious. Buffet, so you can choose any food and drinks you want to. The only minus for me was a Wi-Fi. It was disconnected every 10 min. However, they have a good WiFi at the lobby. They provide towels and there's free lounge chairs on the beach for hotel guests. They speak English, someone more that others, therefore they find someone to help you.

Breakfast was outstanding, especially the pho served in the corner. A little loud on the rooftop, so i asked for a room change. They were very helpful and understanding and changed the room right away. Location is good very close to attractions and shopping.

Accommodation - Wow, the view is really the best. The cleanliness is also the best. Usually, Southeast Asia has a musty smell, but it doesn't here. It wasn't humid, the bedding was soft, and there were so many places to charge. There were plenty of towels. Breakfast - The breakfast menu was extensive and there was a lot to eat. About 6 or 7 types of smoothies and juices? The breads and rice noodles were delicious, and the banh mi, porridge, and yogurt were varied and delicious, so I enjoyed breakfast all three days. Service - Because it was the Chuseok season, they provided traditional bread and cleaned the room while I was in the room. Instead of cleaning the room by closing the door, they quietly came and cleaned it when I left the room and kept it clean every time. The water quality was so good that I could use just one shower filter for three days haha. Additional facilities - I wasn't able to use the swimming pool, rooftop bar, or amusement facilities, but I took a quick look and the quality was very good. There is also a coffee shop in the hotel lobby with a Google rating of 4.8. Pizza for Biz and Lotte Mart are 3 minutes away, so the location is great. There are Korean staff, so check-out is easy and of course you can store your luggage, so pack your bags and travel on the last day. Overall review - ⭐️⭐️⭐️⭐️⭐️ If I go to Nha Trang, I want to stay again and use the spa, swimming pool, and rooftop. Haha. It's 5 stars for this price... I recommend it without question.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

The hotel is at the heart of Nha Trang city, Infront of public beach. The beach is crowded in early morning and late afternoon, when there is no more sun. The breakfast is quite good, with mix of western, chinese and vietnamese food types, but not a big spread.

Novotel is an international star hotel. I have stayed there frequently before and the quality is as good as ever. The location of the hotel is great, convenient to go everywhere; the price is also very cost-effective. The breakfast was rich, the staff were polite, and the room was clean and atmospheric. The key point is that the sea view room is so beautiful that you won’t want to leave! 🌹🌹🌹

Overall, 10/10 The island, the accommodation, staff, everything is really good. We loved the pool & the shore, but I recommend everyone to buy breakfast & dinner, so you won’t have to think about it. They have room service, food is good but not as good as the buffet. Also: book the room with VinWonders tickets, it’s a great deal ＜3

The hotel has a very good view and position in Nha Trang beach. I and my family enjoyed our wonderful weekend here. Services is excellent. I will came back here in the future. Hotel serve poolside BBQ with a beachfront view and the open atmophere. You can see the whole beautiful drone show event in Nha Trang Festival 2023. What a nice place!

The hotel is very good and the price is reasonable. It was a great trip! A sea view room on Pearl Island costs RMB 1,030 a night, but the price actually drops to over RMB 900 on weekends. So unlike in the mainland, prices here don’t go up on weekends but go down. The beach club restaurant in the hotel is not expensive and very reasonable. A meal of 500,000 yuan or about RMB 150 is enough for two people. Yesterday, I ordered a grilled squid, 250 grams of grilled shrimp, 6 grilled oysters, a cup of coffee and a green coconut, two A portion of fried spring rolls cost 150 yuan, and at 7:30, a beautiful DJ started having fun. The breakfast is rich in coconuts. Nha Trang is very friendly and you don’t need to tip the customs. It is easy to meet Vietnamese people who can speak Chinese everywhere. Communication problems are not difficult and you can just speak some English words... Overall, I feel that the consumption is low and the enjoyment is high!