This is a beautiful, romantic hotel. The bed is very comfortable. The whirlpool tub was wonderful and fit two people easily. The shower was luxurious. The hot breakfast in the morning was delicious, plentiful , and restocked quickly. However, there were no robes as advertised, no chocolates in the room upon arrival as advertised, and no room service as written in the in-room booklet. We were hoping for breakfast in bed. I also requested a bottle of champagne in the room on arrival as part of a sweetheart package, but we never received it. I also called for towels and were told they’d be sent right up but they were never delivered. The hotel was lacking excitement. It could use music in the lobby, lounge, or skyview lounge. We did have the skyview lounge to ourselves and the view was beautiful. It was nice to take our drinks up there to relax and talk. Restaurant dining would really elevate this hotel. And the lobby cookies and coffee were taken away early in the evening.