Best Hotels in Niagara Falls, United States

We arrived on 19th September after 3 days in times Square. Long journey by amtrak train (8 hours) but very comfortable and didn't seem that long. The seneca is a massive hotel with very little in it. The ****** is very expensive even if you are like us just wanted a little flutter. None of the restaurants were open, bar one, which meant long queues. Our room was huge and was very nice with electric curtains and a hot tub in the room. My daughter and her husband had the same room but on the floor above, but nothing worked in their room sadly. It is well located, but if you are expecting a view of the falls you want get it. We booked a tour using our city passes and met Dan who took us all over and to a bakery...which is a must. It was called niagra falls illuminations. Would I choose it again, for location yes. No for restaurants. No for staff they were not very accommodating. I personally would stay on the train to the Canadian side, that was amazing.

The hotel is very close to the scenic spot, a five-minute walk. The check-in aunt came up and deducted nearly 700 US dollars. I said that I had already paid online. She blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah. Later, I asked Ctrip, and it was indeed canceled by mistake 😑. The parking lot is charged, which is quite large. Overall not bad.

Overall it was a good experience staying in this hotel. Room were clean and spacious. Staff was very helpful in providing information. Breakfast was good just they need to be more proactive to refill the stuff once it is finished.

First, I’d like to say that the staff was courteous and helpful. I’m not expecting the Ritz Carlton but for $250 per night, I’d expect at the very least a couple of bottles of water in the room and perhaps some cheap room slippers. Also, to advertise a swimming pool when it’s 21 feet long is a stretch! That’s more like a wading pool. There were a few times I called ‘0’ to get the front desk and a message comes on requesting that you leave a message! Breakfast was typical for this brand - nothing truly healthy. Bagels, muffins, processed cereals, pre-processed omelets etc just don’t cut it especially for a health conscious vegetarian. The oatmeal with raisins and pumpkin seeds was my breakfast. Also, there are no in-room safes. If I were paying $79 or even $100, I’d say ok, but for $250 per night, the hotel should be showering the guests with amenities. They are being cheap and greedy. Not even any toothbrushes ! Can’t say that Covid caused it anymore. That’s all past us now. I’ve been living in Asia for the past 8 years and those hotels have far surpassed ours by light years when comparing side by side. Howard S. Unfortunately, most of the hotels in this city are way overpriced for the value received.

Very nice hotel in Niagara Falls. Exceptional service by Bill (bartender), Sarah at check-in desk, and Tina, our server at dinner. The room was spacious, bed & linens very nice and comfortable. We loved having a couch and ottoman for extra space. Plenty of parking also, but cost $15 a day which seemed an unreasonable extra charge considering our two night stay was $525. Unlike the Hampton Inn next door, breakfast is not included, thus also extra cost and time required. Hotel is not by a highway, so no traffic noise which was nice. Tip: you have to request housekeeping service as it is not automatically done.

The room was great and I highly recommend anyone gong to a conference at the convention center to stay here. It is conveniently located across the street. The fitness center was ok, could use a little more equipment, but overall works for the space that it is in.

Was looking for a Hotel to stay and while we were in town for our daughters soccer tournament. The room was nice and had no problems at all, the pool was bigger then other pools I have seen in other hotels and it was nice. Breakfast area was nice and big. Front desk was very nice and so were the other people that worked there. There was not complaints from us at all. I would stay there again.

The hotel environment is very good, breakfast is also quite good, 10 minutes drive from the Great Falls, quite convenient, the price near the waterfall is very high, it feels unnecessary. It was the self-driving car that went wrong and almost went to Canada.

Location: Although the location is great as this hotel is very close to the visitor center. But at night the area around the hotel is very dark and seems unsafe. Front Desk: A little too preoccupied with process and not really great at communication. We had booked a room with two queen beds online and paid in advance. At the hotel we requested if the same can be changed to one king size bed - the receptionist foolishly changed the room to one queen bed room !! Restaurant: Great staff, very helpful and inviting and always ready to explain even the most basic things to foreigner like myself. Cleanliness: Great Job !!

Some balcony rooms, the exhaust vent on the side, nervous people take care of it. Breakfast does not need to be packaged, it is OK to order now.