Anonymous User
May 7, 2023
We arrive at this hotel and although the reservation is for 3 people they tell us that it is for 2 and they charge us the supplement for the third bed, and 20 dollars to park the car in their parking lot, we go to the room and the extra bed is practically a 5 cm high cardboard mattress, with dirty sheets. We are about to leave and we get stuck in the lift, we report it to the receptionist, he apologizes and we think it will solve the problem, we ask for a bottle of water, they tell us they don't have any. Returning in the evening the key does not work. The next morning, we couldn't wait to leave and dulcis infundis, we are once again locked in the lift. The falls are wonderful, but don't open that hotel door.
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