Guest User
December 31, 2023
At the end of December I reserved a single room for two days, the receptionist being absent for a few minutes kindly changed rooms for me, putting me in a room with a double bed. After 1 hour in the room I noticed that it was a little noisy because the walls are thin, I asked a friend to pick me up for the two nights I had to spend in this hotel, when I returned two days later to return the room card, the receptionist whose name is Fouad, knowing the situation and the fact that I did not sleep in my room the two days, kindly reimbursed me for one night, I had not even asked he immediately offered me a refund. I found it to be a good gesture of understanding on his part. Beyond the noise, the room was as in the photos and in very good condition, clean.
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