The hotel is located in a good central location and the double room was nice although very small and with a strong smell of sewage coming from the bathroom, however I have to give this hotel one star for the trea**ent I received.
In short, a very annoying vibration noise was constantly heard in the room, at regular intervals of one minute, which made it difficult to fall asleep. I asked the front desk in the morning if it was possible to check the cause of this vibration and fix it. The guy who was at the reception at the time very kindly replied that he would check. In the evening, since the vibration sound continued insistently, I returned to the reception to ask if they had understood the origin of the noise. The lady at the reception (blonde, with bob hair and glasses) laughed in my face and told me that she couldn't solve the problem in any way and that the hotel was completely full. I would like to point out that I had not asked for a room change, but simply if the reason for the noise was understood and it was possible to resolve it. In any case, the receptionist continued to respond in an arrogant and haughty manner, going so far as to say that it was not her problem and that she was not the owner of the hotel, and as an employee she was not interested in resolving the issue.
In the end, I returned to the room without having solved the problem and with a bad taste in my mouth. As proof of his bad faith, he wouldn't tell me his name.
Original TextTranslation provided by Google