To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All Reviews(11)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Japanese-Western Mixed, Mountain View
Stayed in Jan. 2024
Friends
1 review
4.0/5
Very Good
Posted on 16. Apr. 2024
Apart from having a vegetarian dinner and breakfast for no apparent reason, the hot spring hotel was pretty good overall.
But who wants to eat vegetarian food in a hot spring hotel... After returning, I contacted the Ctrip platform to ask the reason, whether it was a problem with the agent's order or the hotel's problem. The feedback speed was very fast. I made several calls in two days to report the progress and was willing to bear part of the refund, but I never told you the reason we wanted to know. What was the problem?
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Guest User
Kinoyakata Japanese Style Room
Stayed in Jan. 2024
Family
7 review
5.0/5
Outstanding
Posted on 27. Jan. 2024
The second time I stayed here, the first time I stayed in a Western-style room. The room was large and very new. The second time I brought my parents to stay, I chose a traditional Japanese-style room. When I opened the window, I could see the snow-capped mountains and mountains. The attitude of the service staff is very good and the experience is very good. Staff will take the initiative to help make the bed at night. The atmosphere of the restaurant is very good, each restaurant has a fixed location, and dinner and breakfast are prepared in advance. However, the included meals are vegetarian by default. If you want to change meat, remember to tell customer service in advance.
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SYMum
Standard Japanese Western Room-Non-Smoking
Stayed in Jan. 2024
Family
12 review
4.2/5
Very Good
Posted on 9. Jan. 2024
The hotel room is large, the location is convenient, close to the station, the service is good, there is an outdoor hot spring bath, the food is okay but there are no big surprises, the day of check-in is not a holiday, there are few guests, and it is very quiet.
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IrinaAlex1510
Standard Japanese Western Room-Non-Smoking
Stayed in Juni 2024
Couples
7 review
5.0/5
Outstanding
Posted on 21. Juni 2024
Hotel for Japanese pensioners. The swimsuit is very good. Kaiseki breakfast is very varied. The staff is very very nice.
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Olga’s
Standard Japanese Western Room-Non-Smoking
Stayed in Jan. 2024
Couples
22 review
4.2/5
Very Good
Posted on 8. Jan. 2024
Spacious room in traditional style. There were only 2 towels in the room, both for the shower and for visiting the ryokean. We only paid for the room, and we wanted to pay for breakfast in the evening. But we weren’t able to do this - we were turned away at the reception desk, arguing that we had to make an appointment for breakfast in advance (but where else before, if not the night before?)
The onsen is small, but in front of it there are numerous workshop areas
I was able to relax in the bath. Things to note are that there were very few electrical outlets in the room, you couldn't see outside from the open-air bath, and although the side dishes were tasty, the way they cooked the rice wasn't very good. The bath and toilet in the room were very easy to use, probably because they had been renovated, and it was nice that there were two baths with changing times. The room was spacious for the price, and I was able to relax listening to the babbling of the river. It's not great, but it's not bad, it's just okay.