Manju Hotel (Ningbo International Exhibition Center Eastern Intime City)

Manju Hotel (Ningbo International Exhibition Center Eastern Intime City) Reviews

Manju Hotel (Ningbo International Exhibition Center Eastern Intime City)

No. 369 Heqing North Road, Fuming Street, Ningbo, ChinaView Hotel Details
Manju Hotel (Ningbo International Exhibition Center Eastern Intime City)
Manju Hotel (Ningbo International Exhibition Center Eastern Intime City)Manju Hotel (Ningbo International Exhibition Center Eastern Intime City)Manju Hotel (Ningbo International Exhibition Center Eastern Intime City)
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Manju Hotel (Ningbo International Exhibition Center Eastern Intime City) Guest Reviews

4.8/5
Excellent
2696 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2696)
Positive reviews(2673)
Reviews with photos/video(191)
Friendly front desk staff(361)
Delicious breakfast(290)
Classy environment(264)
Awesome amenities(237)
Many amenities(158)
Large rooms(123)
Perfect for business trips(97)
Convenient parking(80)
Negative reviews(23)
Guest User
Guestroom (Double Bed )
Stayed in Apr 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 24, 2023
The only issue with the hotel is that they are unable to confirm if they have Air Conditioning.
Response from Property: Dear guest officer, it is a pity that I did not get your five-point praise. Thank you very much for your stay and sharing your experience. We will continue to improve the quality of service and facilities and equipment, hoping to bring warmth to every guest Excellent living environment, look forward to your stay again, and wish good things to be with you every day! We look forward to getting your five-star praise next time
Silvia
Guestroom (2 Beds )
Stayed in Oct 2021
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 13, 2021
Very good service Clean Close to the subway
Response from Property: Dear Xiaoman family, thank you very much for your comments, Xiaoman are full of joy and look forward to your coming again, wish you a happy life!
Panpandaxing
Guestroom (2 Beds )
Stayed in Oct 2023
Friends
1 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The service is very good. The front desk upgraded the room to a south-facing room, which is very cost-effective among hotels of the same price range. The facilities look quite new, including a gym and a self-service laundry room. Free tasting of oranges is provided when you check in, and there are free snacks and drinks in the minibar in the room. Such a place with complete facilities and considerate services is the right place to stay, haha!
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Response from Property: 【🚙Free parking🅿】When the cold wind blows, you won't feel cold. When night falls, don't be afraid of the dark. Because Xiaoman is by your side! Five stars represent five meanings. Trust, recognition, affirmation, encouragement, and love. Thank you very much. Without your satisfaction, no matter how much Xiaoman does, it will be in vain. Looking forward to our next meeting. Xiaoman will be more attentive. In fact, hello and you are really good.
janemaizi
Guestroom (Double Bed )
Stayed in Jul 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jul 27, 2023
The service from the lady is very friendly, the tea bar in the lobby is very nice, the room is spacious and clean, there are free snacks in the refrigerator, parking is also free, there are quite a lot of breakfast styles, the overall feeling is good
Original TextTranslated by Google
Response from Property: 【✌🏻Free upgrade for stay🆙】I want to know the taste of happiness, I want to experience the taste of happiness, and I want to understand the power of encouragement. At this moment, I really feel that these three emotions are overwhelming in my heart. Let my little heart bear the incomparable comfort. Xiaoman just did what Xiaoman should do. But you gave Xiaocheng double affirmation. For the rest of my life, I will be diligent, hardworking, and comfortable. whee
Xiyou
Deluxe Mini Room (Double Bed) (Fridge)
Stayed in Apr 2023
Friends
1 review
5.0/5
Outstanding
Posted on May 1, 2023
I have been a fan of Kaiyuan for many years, and I still like to book at Kaiyuan when I go out. The first time I went to this store, the room is very clean and the space is quite large. Prices are generally on the high side during May Day, which is acceptable. The service at the front desk of the hotel is warm and thoughtful. They also gave small snacks when they checked in. Like it. Another thing to remind is that you need to ask the front desk for toiletries when you check in, otherwise you have to send a small robot to deliver them to you, hahaha
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Response from Property: [Check-in birthday gift] Just treat me as a narcissist, I am willing to welcome the most beautiful you with the most beautiful gesture. Also use the best attitude to serve the best you. Thank you for not abandoning time, and be grateful for not throwing away time. I am willing to be your intimate journey assistant from now on. It relieves you from the fatigue of the journey, drives you away from the heat of summer, and shields you from the cold wind of winter. In this way, I have been following you, from ordinary to moving.
Guest User
Guestroom (Double Bed )
Stayed in Aug 2023
Business travelers
14 review
1.0/5
Posted on Aug 11, 2023
When it first opened, the front desk service was very good, but now the front desk is in a mess. I couldn't even check out without cursing. Even if you ask Ctrip to cancel your check-in, you can get a discount of 30 yuan. Where is the reputation?
Original TextTranslated by Google
Response from Property: Dear guest, Xiaoman sincerely apologizes to you for the situation you mentioned in the store. Xiaoman also expresses deep regret for not being able to provide you with the most professional service and for bringing you a poor check-in experience. . Xiaoman and the management staff of relevant hotel departments should reflect on and make improvements in a timely manner. The department will make corresponding corrections after verifying the specific situation. Thank you very much for pointing out the problems that exist in our work. "If you are lost, you will find your way back." Xiaoman will work harder to provide guests with comfortable, convenient and efficient services in the future. Finally, I wish you a happy life and all the best. .
Anonymous User
Guestroom (Double Bed )
Stayed in Nov 2023
Solo travelers
3 review
2.7/5
Posted on Nov 19, 2023
Worse than a small hotel on the street that costs 100 yuan
Original TextTranslated by Google
Response from Property: Dear guest, I deeply regret that I did not receive your five-point praise. Thank you very much for your stay and sharing your stay experience. We will continue to improve the quality of service and facilities and equipment, hoping to bring warmth to every guest. We look forward to your next stay and wish good things to accompany you every day! We look forward to receiving your five-star praise next time
Guest User
Guestroom (2 Beds )
Stayed in Jan 2023
Family
2 review
1.2/5
Posted on Jan 27, 2023
The hotel front desk has a very bad attitude. You have to scan the QR code to park your car to pay attention. There are few places to eat around and shopping is not convenient.
Original TextTranslated by Google
Response from Property: Dear Manju guest: Thank you very much for your stay and sharing your stay experience. First of all, we will retrain the waiters who receive you before they can take up their posts. Xiaoman believes that guests are family members. We are sorry for the trouble caused by this service quality issue to you. It's a pity. Secondly, the East Intime City (800 meters), Hankyu Shopping Center (600 meters), and the subway station are near the hotel. There are many places to eat and shopping is very convenient. It is good to drive or walk! We take your feedback on service issues very seriously. Thank you for your opinion. We will strive to do our best. wish you a happy life!
zliyard
Guestroom (Double Bed )
Stayed in Mar 2023
Business travelers
6 review
1.0/5
Posted on Apr 2, 2023
It's too noisy. The road is soundproof. . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for choosing our Manju·Ningbo East New City Store. We are sorry for the imperfect experience we have brought you. We will improve your suggestions in the future. If you stay next time, we will definitely arrange a room upgrade and quieter room for you. The location of the room, the world of Ningbo and Hong Kong, the enjoyment of life, we sincerely look forward to your visit again!
Anonymous User
Guestroom (2 Beds )
Stayed in Sep 2022
Business travelers
32 review
2.0/5
Posted on Sep 19, 2022
The hotel is average. The service is average, but when leaving the hotel, guests are asked to leave a positive review. Also asked to add guests on WeChat. This is really not good. Not particularly recommended. . . . .
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review of our hotel and your valuable feedback. From your review, we are sorry to see that this stay did not meet your expectations. We hope that guests will be satisfied with their stay. This is what our hotel has always been pursuing. We apologize for the trouble it has caused you and sincerely hope that your stay will be satisfactory. You can choose our hotel again, and through our efforts, you will have more and better experiences. wish you a happy life!
IsolinaZhou
Guestroom (Double Bed )
Stayed in Aug 2022
Business travelers
1 review
1.5/5
Posted on Aug 28, 2022
This is the first time I have stayed in such a bad hotel. The room was clean, but I smelled a strong musty smell when I opened the door. Since it is a hotel open to the public, even if no one is staying, it should be regularly ventilated to meet the occupancy standards. Thinking that I would not go back to the room until midnight, I did not ask to change rooms, so I opened the window completely for ventilation. When I came back in the middle of the night to take a bath and go to bed, the nightmare had just begun. The bedding felt extremely bad, the mattress, quilt and pillows were all wet, and There was also a musty smell. I tossed and turned and had difficulty falling asleep. I was so sleepy that I couldn't fall asleep easily. I was woken up by the heat again (the hotel's air conditioner was turned off). The strange thing was that the air conditioner temperature I originally set was 22°C. During breakfast, When I talked about the air conditioner with my travel companion, she said that the air conditioner in her room was also turned off. In order to save costs, our hotel cannot torture people like this. I never like giving negative reviews, but I really can't stand such a bad experience, so I have to say more this time. Negative reviews are not to vent, but to urge your hotel to improve as soon as possible.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review of our hotel and your valuable feedback. From your review, we are sorry to see that this stay did not meet your expectations. We hope that guests will be satisfied with their stay. This is what our hotel has always been pursuing. We apologize for the trouble it has caused you and sincerely hope that your stay will be satisfactory. You can choose our hotel again, and through our efforts, you will have more and better experiences. wish you a happy life!
Anonymous User
Guestroom (2 Beds )
Stayed in Aug 2022
Other
69 review
1.0/5
Posted on Aug 9, 2022
The facilities are poor, the worst laundry room I have ever seen. The washing machines are old models like Little Swan, which cost a few hundred yuan each. They are very dirty, and there are only two of them. The dryer is also a small machine the size of a trash can. There is only one dryer. It can only hold 3-5 pieces of clothes at a time. It will still be wet after drying overnight. The bottom of the iron was burnt and covered in melted plastic, making it unusable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review of our hotel and your valuable feedback. From your review, we are sorry to see that this stay did not meet your expectations. We hope that guests will be satisfied with their stay. This is what our hotel has always been pursuing. We apologize for the trouble it has caused you and sincerely hope that your stay will be satisfactory. You can choose our hotel again, and through our efforts, you will have more and better experiences. wish you a happy life!
CHEUNG CHUN KWONG
Guestroom (2 Beds )
Stayed in Jun 2023
Business travelers
5 review
1.5/5
Posted on Jun 29, 2023
The hotel toilet is not good
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for choosing Xiaoman. We are deeply sorry for giving you a bad stay experience. Xiaoman has always been pursuing to provide every guest with meticulous service. We apologize for disappointing you! Once again, we would like to express our most sincere apologies to you and sincerely hope that you will choose our hotel again. We hope that through our unremitting efforts, you will have more and better experiences during your next stay. Enjoy life in the world of Yonggang and Xiaoman. Looking forward to seeing you again!
Guest User
Executive Mini Room (2 Beds) (Fridge)
Stayed in Sep 2021
Business travelers
8 review
2.7/5
Posted on Oct 3, 2021
It was good when I came here 2 years ago, but I was more disappointed this time. No one seems to be taking care of the gym. There are sweat stains left on the fitness benches from previous users and no one has taken care of them. It was the same the next day. There are no towels in the gym to clean by itself. The clothes dryer in the laundry room was drying for an hour, but the clothes were still wet. The bench in the room was obviously worn out, and the bath towels were also rough, as if they had not been replaced for many years. The quality of breakfast has declined. Overall, I feel that the hotel has deteriorated compared to 2 years ago. After staying there for 2 days, I would rather move to a more expensive hotel nearby. The only thing that remains is that the front desk service is ok.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review of our hotel and your valuable feedback. From your review, we are sorry to see that this stay did not meet your expectations. We hope that guests will be satisfied with their stay. This is what our hotel has always been pursuing. We apologize for the trouble it has caused you and sincerely hope that your stay will be satisfactory. You can choose our hotel again, and through our efforts, you will have more and better experiences. wish you a happy life!
Anonymous User
Guestroom (Double Bed )
Stayed in Mar 2022
Business travelers
1 review
1.0/5
Posted on Mar 12, 2022
Too bad, very poor soundproofing, very poor service attitude, the cleaning lady knocked twice and pushed the door open, I told her not to disturb but she kept knocking, what the hell, I was tired and wanted to have a good rest, but the cleaning lady disturbed me twice in one day, what kind of hell hotel is this, the restaurant has basically nothing to eat. I've stayed in several hotels in Ningbo, this is the worst
Original TextTranslated by Google
Response from Property: Dear Kaiyuan guests: Hello! Thank you very much for your stay. First of all, Xiaoman would like to express our most sincere apology to you for the bad experience you had during your stay. We will retrain the waiters and we are sorry to disturb your rest. We also apologize for your bad experience during your stay. We will learn lessons and hope that you will see our improved experience during your next stay. We humbly accept valuable suggestions regarding areas that need continuous improvement during our inspections. We sincerely look forward to and welcome you to visit again, thank you!