Guest User
June 27, 2024
This time I stayed at Anlan, and I didn't expect it to be such a great and perfect experience. First, we wanted to adjust the check-in date for personal reasons before we checked in. Unexpectedly, Ctrip took the initiative to help us communicate with the hotel immediately after understanding our needs. The hotel also responded quickly and agreed to change our check-in date. After we arrived at the hotel according to the changed date, the hotel front desk was very considerate and helped us upgrade the room for free. Second, we really want to thank our housekeeper Amy this time. No matter when I sent her a message, she would reply in seconds. She was proactive, enthusiastic and attentive to provide us with various services in all aspects (including arranging car pick-up and drop-off). , dining, hot springs and other services, dining also gave very good suggestions, so that we ate very comfortably)🥰; third, the hotel's travel photographer Xu Qiang, although young, photography skills are still good, very good at communicating and interacting with guests, helping me take beautiful photos😘; fourth, the hotel shuttle driver Luo Bo and other masters are very polite, always waiting for us with a smile by the car, and enthusiastically helping us to carry and deliver luggage; in addition, the staff of other departments of the hotel are also very friendly and enthusiastic, the hotel environment is also very beautiful, breathing fresh air in the green mountains and forests, great! 👍🏻 In short, this is a stay experience that brings us full of love and warm memories, and we really experience a feeling of being at home. Thanks again to the housekeeper Amy for her enthusiastic service, Ninghai Anlan~see you next time! 😍😍🌹🌹🌹👍🏻👍🏻👍🏻
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