Mohammad Tsani
September 28, 2024
Very disappointing to make a booking with trip.com. I booked a hotel with a non-smoking room, after arriving at the hotel the booking became a smoking room, even though I checked in according to the time. I complained to the hotel, and the hotel replied that the booking from Trip.com was a smoking room.
Then the hotel I booked was a queen bed type, but after arriving at the hotel it turned out to be given a single bed.
A very bad experience after booking on Trip.com because I booked for 4 nights, and had to experience the inconvenience for 4 nights. I really don't want to use this Trip.com application again, this application (Trip.com) cannot be trusted. An unpleasant travel experience because of the long journey that took 2.5 hours of plane travel, but the results were not as expected, the hotel obtained was not according to the order. Even though there are still many of my next travel schedules that have been booked using Trip.com, hopefully nothing bad will happen next. Very disappointing.
Very disappointing to make a booking with trip.com. I booked a hotel with a non-smoking room, after arriving at the hotel the booking became a smoking room, even though I checked in according to the time. I complained to the hotel, and the hotel replied that the booking from Trip.com was a smoking room.
Then the hotel I booked was a queen bed type, but after arriving at the hotel it was turned out to be given a single bed.
A very bad experience after booking on Trip.com because I booked for 4 nights, and had to experience the inconvenience for 4 nights. I really don't want to use this Trip.com application again, this application (Trip.com) cannot be trusted. An unpleasant travel experience because of the long journey that took 2.5 hours of plane travel, but the results were not as expected, the hotel obtained was not according to the order. Even though there are still many of my next travel schedules that have been booked using Trip.com, hopefully nothing bad will happen next. Very disappointed.
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