Hotels near All Saints＇ Church : Brixworth in Northampton

Booked for two nights and left after one. On arrival the room had a random dirty fridge inside, no kettle, no mugs, no ironing board. In the morning I established that the shower had no head and the hotel was unable to provide an alternative. They also weren't able to provide the ironing board so I had to leave without a shower and with a creased shirt! Each time I was at reception others were complaining (hole in roof, soaking wet carpet, wrong rooms). When I checked out a day early the manager didn't seem overly bothered.

Traveling around the hotel is convenient. This is the second stay! It is less than an hour's drive from Bicester Shopping Village. There are several Chinese restaurants around the hotel. The shopping mall in the town is very convenient. May book next time.

he issue that I have experienced was: When I first arrived at the hotel I requested an iron and and ironing board. The member of staff gave me an iron but stated that I could not have an ironing board because it must be in a room. I asked if I could get it later as I need to iron my shirt for work and was informed that it would be sent to my room. This happened at around 3 in the afternoon, it is now 10.15 at night and they have not produced it. Next I ordered a meal in my room, I waited 1 hour before going to reception and finding out they forgot to send my meal to my room. I was informed that the meal was ready now if I wanted it I could take it, which I was happy to do, only to find out that they had tried to give me my meal that was stone cold. Not good for chicken and chips. I then ordered a smaller snack because of the time and waited 45 minutes telephoned reception and was told by the supervisor that they had just come on shift and knew nothing about my issues. She apologised and assured me that she would personally bring my sandwich to me in 15 minutes, 30 minutes later I go to reception as I had still not got my sandwich and it was too late to eat at 9.30 at night. I asked to speak to the supervisor outside as the members of staff who gave me this poor service were by reception and I wanted to speak privately, outside I did not get an apology for the poor customer service of her staff and she did not apologies for incorrectly telling how long I would have to wait the second time, after I had told her about my poor experience. She then said ”you don't want the food raw, do you” after me complaining about her keeping waiting the second time. I teach customer service and this has been the worst service I have ever received in a hotel ever, and I will using this experience with Ibis in my classes on a perfect example of how not to treat a customer for a long time. This is my first experience of Ibis hotels and I am shocked that this is how you treat your guests. It occurred on: 01/09/2022 This meant that I am in my hotel room furious and disappointed and have not eaten. It feel ironic that tomorrow I will be teaching customer service and I am unable to sleep because of how much this has affected me. I am not satisfied with the service I have received and I feel frustrated that it is too late to book into another hotel. Train your staff to a much better standard and made aware that this is not good enough. Send me a full apology and the cost of my evening meal that I did receive should be charged. I don't expect any of the things I have shared with you to make any difference to the staff and if I was ever foolish enough to stay at this hotel again I am sure I would get the same poor customer service. I just hope that this is a poor hotel and it does not reflect other hotels in your chain.

Just disappointed. We booked a two night stay as we were visiting Coventry radio one big weekend and was cheaper than staying in Coventry. The worst experience as a group of people that had been a the festival got back and we’re being so loud and noisy. Banging on doors from 12am till 7.30 am the next morning. At one point my partner actually got up and told them to shut up. Was quiet for all of 5 mins. As a result of this discretion we got no sleep. Completly unacceptable and I felt more should have been done to kick these people out/call the police as it was not fair on other guests staying at the hotel. Another lady also complained the same time as we did at reception. The man on reception did all he could, offered us breakfast and a free drink but to be honest I felt it was worth a refund due to the constant distribution. The second night it was a lot better, but it tainted our stay. Personally, it’s one of the most depressing hotels I’ve visited. It’s on an industrial estate, decor is dated, breakfast wasn’t great and they’d ran out of basically most evening food apart from meat pizzas. Not one to visit unless it’s a necessity. Service was okay though.

With a stay at The Hopping Hare in Northampton, you'll be within a 5-minute drive of Northampton Golf Club and Laser Zone. This luxury inn is 14.8 mi (23.9 km) from Silverstone Circuit and 1.2 mi (2 km) from Holdenby Almshouse School History Centre.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Satisfy your appetite for lunch or dinner at the inn's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7:00 AM to 9:00 AM.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Having recently discovered The Falcon had gone through a massive transformation, we decided to book Sunday lunch at Eyas restaurant at the Falcon Hotel. The car park is large, well maintained, and in the shadow of the beautiful hotel. You are greeted as you enter and temperature taken as per the norm these days. You then go through a series of little lounges to the restaurant, all part of the hotel seating and resting areas, beautiful. The restaurant is large and the decorating is amazing. The menu is quite small but everything is cooked and prepared perfectly. We had roast beef main courses, preceded by pig cheek, salt baked celeriac and another starter. When they were served, there were about 4 staff doing the serving, one holding the tray of food, another serving etc. So nicely done. The starters have all kinds of goodies with the dish, hints of and touches of which make the dish amazing. The beef melted in your mouth. Individual pots of cauliflower cheese. Nothing too much of a problem. We had the chocolate dessert, can't remember the name, and the cheese board. Truly wonderful. Yes it isn't cheap, but this is fine dining, not just a £20 Sunday roast. You are made to feel special, and makes for a special occasion. If I didn't live so close it would be a great place to stay, the hotel looks so inviting and the staff so friendly. Will definitely come back. Enjoy

A very traditional English hotel, like going back to the 18th century. Good environment, English breakfast, a very tasteful hotel.

I stayed here for one night while attending a birthday party. It’s very convenient for the M1 and a quick getaway. I found the check in very simple and was asked to register my car which was done via screen. I was originally allocated a ground floor room which is my least favourite when travelling alone but this was swiftly changed to one on the first floor. My room was clean and fresh looking with tea and coffee facilities and a rail to hang my clothes and replete with removable/rehangable hangers. The TV worked, the towels were fluffy and white and the bathroom very clean and a good size. I had a very comfortable bed and a good nights sleep. I didn’t hear any noise/other guests. I can’t find any fault with my stay.I didn’t use any of the cafe/bar facilities. Note that there’s very little in the way of alternative restaurants etc in the immediate area.

Liked · We stayed at this hotel last year and in our review we said that it was tired and needed to be updated. Well this has happened and the difference was very noticeable, the exterior was looking more cheery. The interior had been given a complete makeover from reception, bar/restaurant to the bedrooms. A fresh cooked breakfast to your liking is provided every morning and there is an option to have an evening meal, the menu is not extensive, however, what is available is of a very good standard and reasonably priced. All of the staff from check-in/out and during our stay were extremely pleasant and helpful. 15 minute walk into the city centre. Disliked · Perhaps upgrade of the double glazing.

Great room, very convenient in the university