Central Hotel

Booked a triple room months in advance only to get a call just three days before hand saying hotel has closed down. Got my money back from website. However on arriving at another nearby hotel In Norwich they told me Central Hotel had been closed for months. Felt conned.

The service here is very nice, and it's hard to beat the convenience to the train station. The hotel is situated on the east end of the tourist area, so you can easily walk to all the sites you want to see from here. The rooms get stuffy with the windows closed, which is a problem because the street outside is very noisy at all times of day and night. The rooms are also sanitary but not exactly sparkling. It's a fine place to stay.

Fantastic place to stay. Wonderful welcome from the excellent friendly, efficient, and professional employees who are a massive credit to the business. The room was compact but perfect for the night's stay, it was spotlessly clean and well-decorated. The bed was very comfortable and aided a good night's sleep with crisp white linen. The modern TV was small but more than adequate, however, the Wi-Fi was a little hit-and-miss in terms of connectivity and speed. The room benefited from an in-room sink yet the bathroom was along the corridor again this was spotlessly clean and if not the offer was there for it to be cleaned at any time, exceptional service. The Central Hotel is more of a guest house than a hotel mainly because it does not have a bar or restaurant. Location is great for the city railway station less than a five-minute walk away, the main city centre area is about a twenty-minute walk or a short bus ride costing £1.50. Wonderful place to stay, highly recommend.

Beautiful location, really welcoming host, couldn’t have been any more helpful, even helped me park 😂 breakfast was really nice from a local farm. Cosy room really comfortable nice and warm, would definitely stay again, thank you 😊 hotel is lovely.

Very considerate friendly and thoughtful staff, comfy beds, decent shower. Breakfast was delicious and freshly cooked. Close to the night life so didn't need to wait around for taxis. Very happy, thank you

I've stayed in this hotel many times since early 2015, more recently in July 2022. The location is perfect for anyone arriving by train and the hotel itself has a wonderful Victorian charm with gorgeous views over the River Wensum. Staff couldn't have been more welcoming, supportive and helpful throughout my recent stay. Nothing was too much trouble - all queries were handled efficiently, and attention to detail was meticulous, e.g. fans provided during the mini-heatwave. Bed linen is spotless, cleaning is thorough, and, for a budget hotel, this is a very well managed operation. I'm grateful to Raymond (the manager) and his team for making me feel so welcome and I congratulate them on the work that has been put into upgrading the hotel and making it a safe and pleasant place to stay in Norwich.

A quick one night stay while visiting the city and university. Lovely rooms and the wonderful staff very kindly upgraded my single room to a double en suite which was wonderful! Excellent service. Beds were slightly too hard and walls a bit thin but overall great deal and great accommodation only a minutes walk to the station.