This was my third visit. My first visit was so wonderful that I have been looking forward to it every year since then. I am staying in a Jr. Suite, an upper suite, but there have been some unfortunate things that come with age. Firstly, the quality of the food has deteriorated so much every year. This year it was particularly bad and I wasn't even full... The first time I visited, a considerable amount of hairy box crab and Noto beef was served, and the presentation and plating was gorgeous, so I was very impressed, and the dessert in particular was wonderful. This year, the food was something you could get anywhere and the plating was average, so I was very disappointed. I ordered extra sashimi so it looked good, but what if there wasn't any? The amount of food was about the same as the standard. The amenities exclusive to the suite rooms were also gone, the welcome fruit was getting increasingly shabby, and the minibar had been removed. The suite-only lounge also had fewer alcoholic beverages, and the food variety and content had become terrible. It is unthinkable that they would put rice crackers that are sold everywhere in a suite lounge. It has become just an expensive inn whose only selling point is its luxury feel. The only good thing was the newly built sauna, but since not everyone can use it and the fee to use it is quite high, I don't think I would stay in an upper suite just to use it. It may be a good inn for first-time users, but our trip has convinced us that we will never use it again. Very disappointing
Excellent
11 Reviews