Best Hotels near B&M Store, Nottingham

Set in lovely grounds this imposing building is full of history but like some many hotels of this age needs a big face lift. The only modernised area I came across was the toilets just off reception. The Main bar area with leather bound (not certain if faux?) and chesterfields is a lovely place in which to sit and relax with a drink. Looking up there is a balcony which is walked along to reach the bedrooms thereby offered a different perspective when looking down. I booked a king room with breakfast and asked if could have a nice view, and was told there were only a couple of rooms with poor views anyway so I need not worry?! Well the room we had number 14 had four small windows looking out on to the rear of the hotel. And the view included a heavily wooded area of wheelie bins - so much for the view; in hindsight we should have asked for another room. The first morning the breakfast was a 'help yourself' and all of the food was just warm - not hot. The coffee poured from a jug was also only warm. However on the second morning my full english was cooked to order and very tasty, but again the coffee was only warm. This was remedied when I asked a waitress if she would change it. The room was spacious though and the bed comfy, shower adequate and tea and coffee facilities acceptable. Staff were helpful and generally cheerful. Lastly it is no longer run by Best Western. A very interesting place to stay if visiting Nottingham and not too far to drive in to the town.

It’s very convenient to live in Mercury Hotel to plan a tour in Nottingham. Regarding the excellent location, I can only take 1-minute walk to the tram station named Lace Market, it takes you to Beeston or remote retail outlets within couple of minutes. Also, I takes leisure walks within few minutes to city centre for shopping at M&S, Primark, Victor Centre, etc. Besides, you may never forget supports/advice from the enthusiastic and knowledgeable hotel teams.

Hotel is very conveniently located for city centre, right next to Lace Market tram stop. A ten minute walk from railway station. Five minutes walk to Old Market Square. On the edge of Hockley with loads of restaurants and bars within a two minute walk. Car parking available in Lace Market Car Park opposite. Discounted price was £10 for 16h00 until 10h30 the next morning. Good value, particularly given its location.

We had arranged a weekend with friends in Nottingham and had booked 2 rooms. First morning the housekeeping staff came as we were leaving, for the day out we had planned. When we returned we expected our room to have been serviced, no towels at all in the room and no made bed. Nothing on the tea/ coffee tray had been replenished. When we rang reception to get some towels no one answered so after a long day we had to go down to reception to get them to get us some towels, after waiting nearly 5 mins while the reception staff ignored us we were told someone would bring us some towels. Next morning our friends went down to breakfast early before us, to be told it wasn’t included in the room - it was, and rather than check the booking they were very rudely told that they couldn’t have breakfast. They were not even offered the option to pay for a breakfast. They ended up going elsewhere for breakfast much to our embarrassment after we had arranged the weekend and booked the room. After speaking with reception they confirmed that breakfast was included and gave us a card saying we were entitled to breakfast - much use that is as our friends had already gone and had breakfast elsewhere and we were not offered a refund on our booking.

Ideal location for me to walk into town for shopping and eating out. Staff were excellent from reception to house keeping. Room service meals were good too Was a little disappointed as the bath was in need of replacing. The surface had peeled away and whilst it was ok for the shower, you wouldn't want to soak in it.

Hotel location is very convenient, being within 10min walking distance of Nottingham station. The room was spacious and clean. The staff had missed out on the hairdryer but delivered it up promptly once we had informed them. Note that the keycards don't work very well. We left a keycard in the room and brought the other card out but found that the room couldn't be opened... This seems to be common as there was another lady at the concierge facing the same problem. The room cleaning was... Interesting, if you could call cleaning in a way which makes you question if anything had been cleaned cleaning. Sadly the hotel did not provide room slippers. There was free orange juice and water at the lobby though.

I came to the Crown Plaza, Nottingham for a conference early June. The hotel itself was nice, modern and comfortable. My room was not adequately cleaned as there were hairs in my shower upon arrival, unreplenished hygiene products in the bathroom and the toilet uncleaned. The room Itself was small, but fine for sleeping in. My TV did not work, but as it was one night this wasn’t a bother. The breakfast and lunch were great, formal dinner however was awful and poor, not worth paying for. Servers were unversed in allergen training, and the allergen and dietary requirement food options were awfully poor. The manager on duty however, was apologetic and wonderful. The best thing about this hotel was the staff (excusing F&B teams poor allergen training and food options). Particularly Abigail, Malakai and Zak on the bar who were so warm, polite and accommodating. Wonderful service throughout and a credit to the team. Thank you three.