Best Hotels near Nottingham Castle Visitors Centre, Nottingham

I really wish I'd paid attention to the negative reviews of this hotel before I booked. I paid £153 for a single night of misery here, when it seems other nights are about £35-40 -- but even at that cheaper price, I'd still avoid it like a plague. The hotel has no parking, and on-street parking was non-existent. The corridors on our floor reeked of smoke, with a hint of ********* smoke. On first glance, our room was fine. Decent size, big windows etc. However, closer inspection revealed: - red stains on the wall, that looked like some sort of jam but who knows. - brown stains on the wall, I shudder to think what these were - the tap on the kitchen sink was not securely attached to the sink and came off when i tried to use it - the shower cubicle smelled of raw sewage - the bathroom needed a deep clean, lots of (what looked like) pubic hair on the floor, and general 'shower gunge' build up - there was about 20% of a full toilet roll available, with no others provided - the bed was presentable, but had long black hairs inside and under the sheet - the sheet was way too small, and uncovered the mattress during use - the walls in the room were paper-thin Additionally, and I can't really blame the hotel for this, next door is a student bar that was very loud most of the night, but nothing compared to the people in the room next to ours that played very loud music until 1am. Not the relaxing night before a 13.1 mile run we wanted!

Rooms nice and clean, really good soaps in bathroom. Bathroom was always perfect temperature, nice heated floor. Kitchen well equipped though we only stayed one night so didn't need it. Beds comfy, generous with duvet and pillows! Had small problem in one room (William...) but Tatiana came to the rescue, late at night, she was so helpful!! I work customer service so know how awful customers can be when they have a problem, but Tatiana was a saint, nothing was too much trouble, she made us feel well cared for, sorted us out quickly and made us laugh.

It’s very convenient to live in Mercury Hotel to plan a tour in Nottingham. Regarding the excellent location, I can only take 1-minute walk to the tram station named Lace Market, it takes you to Beeston or remote retail outlets within couple of minutes. Also, I takes leisure walks within few minutes to city centre for shopping at M&S, Primark, Victor Centre, etc. Besides, you may never forget supports/advice from the enthusiastic and knowledgeable hotel teams.

Hotel is very conveniently located for city centre, right next to Lace Market tram stop. A ten minute walk from railway station. Five minutes walk to Old Market Square. On the edge of Hockley with loads of restaurants and bars within a two minute walk. Car parking available in Lace Market Car Park opposite. Discounted price was £10 for 16h00 until 10h30 the next morning. Good value, particularly given its location.

We booked a twin room and was upgraded to a garden room which was a lovely surpise! Everyone in the hotel is very polite & helpful, amazing service! The room itself was very clean but average (reminded me of being in a marriott hotel in the room). We hardly got any sleep as we could hear people above us walking around / banging and doors slamming in the middle of the night and at 6.30am people were talking next door. The walls seem very thin (this is why I'm giving it a 4/5). Breakfast selection was limited espically for £17.

It should be the original athlete village remodeling, the decoration is old, and the room is poorly soundproofed. The location is biased, but the scenery is good. Breakfast is served in general and things cannot be stored.

Check in is a mild hassle. It's not the easiest to spot where it is (looks like a street house), and you need to pre book and be let in by a staff member, once you go through the usual pre-amble of checking in and being shown the room, I have 0 complaints. Room size was good, bed was excellent, and the bathroom was clean. Was quite happy with my stay, and can easily see myself staying there again next time. My stay was a 1 night thing, so I can't comment for holidays. But as a day trip, pretty much perfect for what I wanted.

Fantastic stay. Staff extremely friendly, especially. John and Dominic who work behind the bar. The rooms are fabulous, showers amazing. Would definitely recommend this hotel if you're coming to Nottingham for trip.

We had arranged a weekend with friends in Nottingham and had booked 2 rooms. First morning the housekeeping staff came as we were leaving, for the day out we had planned. When we returned we expected our room to have been serviced, no towels at all in the room and no made bed. Nothing on the tea/ coffee tray had been replenished. When we rang reception to get some towels no one answered so after a long day we had to go down to reception to get them to get us some towels, after waiting nearly 5 mins while the reception staff ignored us we were told someone would bring us some towels. Next morning our friends went down to breakfast early before us, to be told it wasn’t included in the room - it was, and rather than check the booking they were very rudely told that they couldn’t have breakfast. They were not even offered the option to pay for a breakfast. They ended up going elsewhere for breakfast much to our embarrassment after we had arranged the weekend and booked the room. After speaking with reception they confirmed that breakfast was included and gave us a card saying we were entitled to breakfast - much use that is as our friends had already gone and had breakfast elsewhere and we were not offered a refund on our booking.

Ideal location for me to walk into town for shopping and eating out. Staff were excellent from reception to house keeping. Room service meals were good too Was a little disappointed as the bath was in need of replacing. The surface had peeled away and whilst it was ok for the shower, you wouldn't want to soak in it.