Guest User
August 10, 2023
First time encountering a hotel trying to kick customers out. The day before check-out, I asked me about the check-out time. I had a spa that ended at 11 o'clock the next morning, so I said I would check out at 12 o'clock. The hotel asked me what time to check out and didn't say that 12 o'clock is not allowed. After I finished my massage, the front desk insisted on forcing me to check out at 11 o'clock. They also said that 11 o'clock is the mandatory check-out time, but they gave me the room next door. People have the option to check out at 1 o'clock.
The black guy at the front desk has a very bad attitude. He has been forcing me to check out, and he will never stay in a hotel again. He doesn't treat customers as human beings at all.
The hotel asked me the preferred check-out time, and I replied the time I wanted. But now I don't accept the account, and I have to force to check out.
Extremely bad experience.
If you don't want to spend money and are so unhappy, don't come here.
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