Best Hotels near Cleveland Cascade, Oakland

The hotel is very new, the decoration and facilities are well designed, and the services are in place. There is a spacious and bright public area on the second floor where you can drink tea and coffee for free, which is suitable for simple business meetings. It is walking distance from BART station, Amtrak train station, and Chinatown, which is very convenient. The only thing that needs to be considered is the surrounding safety issues. Because it is located in the city center and the city hall is right outside the window. There are many homeless people, so try to go out as little as possible at night.

This was the worst hotel out of 4 sub $75 hotels I stayed in during my trip to SF - and was the most expensive! Their advertising is deceptive, rooms are in incredibly poor shape, and is in a bad area. I would never consider staying here again! It's cheap lodging, so I'm not gonna complain about the datedness of the rooms, but they were also in poor condition. The shower valve leaked, and the shower temperature would vary between freezing cold and scalding hot. The refrigerator made a constant tapping sound. Most frighteningly, the swing bar door latch was broken. This is a safety risk, and literally a $5, 4 screw replacement. Beyond this, there were also cigarette butt holes in the bedding, and the bathroom window was wide open without a screen when I arrived. I decided to stay anyways, because by the time I checked in I didn't feel like going elsewhere. Around 12:30AM I was woken up to a woman screaming and yelling. I perceive this was in the parking lot. It woke up many other guests too, as I could hear them talking outside my room afterwards. I didn't go to check it out, but I did not see the police respond so I assume this is a common occurrence and the management does not care. Maybe I'm wrong, but I just wanted to go back to bed. An important note is this hotel is directly across from small buildings erected for the homeless to live. This in itself does not make me greatly uncomfortable, but I know it would make some other people feel this way. In the morning, I went to get breakfast, as advertised on their direct website as well as on the site I booked on. The staff member said they no longer offered breakfast ”due to covid-19”, but said the change was made very recently and they have not updated their website. Every other hotel I stayed at offered at least a takeout breakfast or better with the current covid situation (March 2022). They did not offer any discount because of this. They wouldn't even refund their ”Resort fee” in this consideration. On my way to a fast food place for breakfast I was chased by a homeless man, not exactly an issue of the hotel's, but it well represents the type of area it's in. I don't look for any sort of luxury stay for less than $75, but really this hotel is not worth it. It ended up being $86 after their resort fee, and for $15 more I could of stayed in a much nicer hotel. The only positive comment I have is the wifi was decent.

Overall is good

Doesn’t have any inside windows but if you from any windows actually very green many food spots and many stores nearby are walking distance and BART which is a form of transportation is very close by I really like everything about this room very cozy very clean and the customer service is fantastic here every time

I have been staying at this location since I first started visiting the Bay area about a year ago. I feel in love with the location right on the water a few minutes walk from Starbucks and other venues, Such a romantic locale. Comfortable, luxuriously so. The staff are always helpful and take care all my needs and check on my comfort every single day! The breakfasts always include fresh fruits, eggs and you can make your own waffles, I love the coffee it always tends to add that extra point to my stay! Above all I feel like I'm coming home to family when i return here and I will be return for a long time simply because I feel welcomed here.

I stay at the property every time I visit my family and friends in the bay area. I always can count on a clean quiet room and good service. I typically check in at night and there is always a nice staff member regardless the day that I check in. The food is good as well as I have tried several items.

I was extremely disappointed with my recent stay. I spoke w/ the front desk manager & with many other staff during my stay at this location. This turned what was supposed to be an exciting, exploratory visit to Oakland for house hunting, into a bit of a drag and disappointment. I have outlined some of my feedback below as I think this should be addressed on a larger level so that others do not have the same experience as us. First, I am FUMING irritated by how I was treated by the valet at this hotel. It happened twice in the same evening, with the same person. He was rude, talked down to me about how to speak to the valet staff about how I need my car to be parked, and had extreme attitude, after making me move my own car several times because he was overwhelmed. This is unacceptable. I have driven cars in hundreds of hotels both in and out of the U.S. and I am not about to be talked down to by a valet attendant. The hotel itself. This hotel needs help. The bathroom is dirty and broken down. We had a tile loose above our bed that made us nervous to sleep and the floors were pretty gross in the bathroom. It was an extremely warm weekend in Oakland and our room was so warm and the AC was not working properly. We had to call and have a fan brought to our room because we couldn’t sleep. Also we had a lot of issues with the television not working on the internet. So had major limitations on working Netflix etc. The hotel service. We needed plates and silverware for take out one night. We had been out house hunting until later in the evening and we called for plates/silverware. I took nearly an hour to get these items to our room and we had to call more than once. We also requested our room to be serviced on Saturday (we called earlier in the morning to double check they would be coming). We had a stain on our sheets we wanted changed. We arrived back at the hotel later around 9pm after another day of house hunting to find our room completely untouched and unchanged. It was so frustrating because we were exhausted. This time I decided to speak to the manager on duty (who was friendly and understanding) but again had to call more than once because of the delays. Our room did not end up fully changed until 11pm. We stayed in Oakland because we are relocating back to the Bay Area and wanted to check out the East Bay and in particular Oakland, Rockridge and the Oakland hills. This is nowhere near the welcome we expected and was a major turn off to Oakland. Ya’ll need to get it together.

Las habitaciones impecables y muy cómodas. Recientemente remodelado. El servicio y atención en el lobby muy bueno . El desayuno nos gustó muchísimo, cada día tiene algo nuevo y hay variedad de opciones. A una cuadra de la estación del Bart (que también te lleva a San Francisco o a Berkeley en 30 mins. Aproximadamente) Servicio de Valet parking y muy accesible para ir a San Francisco en automóvil. Solo considerar el costo del puente Bay Bridge. $3.50 No hay muchos restaurantes cerca pero si un mercadito a una cuadra.