Top rated hotels in Oaxaca

Holiday Inn Express Oaxaca-Centro Historico
4.6/5102 Reviews
Nice location, nice breakfast, clean, well maintained, The reception staff is not particularly friendly, just barely ok, not showing any of the Mexican manners and grace for which the country is famous, not a sign of even simple friendliness. The cleaning staff is nice and you can ask them at specific times to clean your room. Taxis come quickly if you need one, The majority of guests are Mexicans, feel free to practice your Spanish. My major complaint is that it was our fourth visit at this hotel and as Platinum members we were expecting an upgrade during at least one of these four visits, but they simply do not do upgrades. These bigger rooms, with balconies, stand perennially empty. Maybe they are ”reserved” by someone influential who wants access anytime? It is a mystery that should be cleared by the IHG hotels group. Have these people ever given an upgrade to anybody? I doubt it. For our next visit, since we don't approve of dishonest behavior and lack of transparency, we choose choose a different hotel.

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