Hotels Near Frontline Church South OKC in Oklahoma City

The hotels general manager, Patel, made everything from checking in to checking out miserable. I work for Marriott. I know that the Marriott standard is to treat every guest like family. The goal is to make people want to come back. Her customer service skills are subpar, and if she doesn’t know how to treat another Marriott employee and their family, who showed nothing but kindness, I hate to think how she treats her employees that shes’s actually in charge of. Based on what I hear, it’s not well. The front desk employee, Liz, runs the place like a well oiled machine and should replace Patel immediately. She treats everyone who walks in the door like her best friend. She is the only reason I didn’t take my money elsewhere. And there are PLENTY of hotels within 5 miles of that place. As for the hotel itself, there’s not much to complain about. The hotel is clean and quiet. Breakfast is adequate. The rooms seem to be kept up. It’s probably the only reason, that and Liz, that people stay there. When you manage a hotel, you need to always keep in mind your guests are there for a variety of reasons. I had a sudden death in the family and had to fly home for a funeral. The last thing I needed to worry about was management treating my family members checking in with disrespect. And the last thing any of us needed at such a sensitive time was front desk staff taking out their lack of customer service skills on us. You never know what people are going through. Being nice to paying guests, and greeting them with a smile isn’t hard to do. The general manger could really use some training on how to run a hotel and to gain some people skills. She’s obviously miserable and you can clearly see on the faces of the employees that her lack of enthusiasm for the people who stay there is wearing thin the tolerance the staff has for the guests and their needs. It’s only a matter of time before people take their money elsewhere.

I was in town to help my son move to OKC. A little stressful until we met April at the front desk who helped us get settled in. April is professional, calm, very, very helpful and gave us such a great first impression of Oklahoma City. The hotel is roomy, has a relaxing lobby, bar area and is close (walking distance) to so many tourist attractions. Most every OKC resident we met was so nice and it all started with April. Thank you April! - We hope to see you next time we are in town.

This hotel delivered much more than we were expecting. Everyone was very kind, the rooms were lovely, and they even have long-term studio type rooms with a kitchen! We didn’t have time for the pool, but it was much bigger than most and looks really clean. The breakfast was amazing (it’s been so long since we’ve gotten hotel waffles lol) and they have complimentary coffee and tea out the entire day.

The environment is good, but the alarm at night is ringing, affecting sleep.

Hotel staff were very accommodating and kind. They even recommended places to go to/activities to do.

The hotel is very grand. Although it is a bit old, it looks good in every aspect, especially the quality of the staff. The location of the hotel is also good, right in the city center, and there are shared bicycles nearby

Just stayed here as part of my Route 66 trip and it was in the top 3 best hotels I’ve stayed on this trip. What a gorgeous boutique place this is—Hilton outdid itself with this Curio brand hotel. The lobby holds a cozy public sitting area, and all the people I encountered at the front desk were engaging, friendly, and helpful. (The lobby has this relaxing spa-like smell that sets a restful tone for your stay). The room was incredibly spacious and it was one of the few hotels post-Covid-19 that actually had pens and pads. The interior decorating in the Colcord has the feel of a high-end luxury hotel. My view overlooked a botanical garden, and walking the area felt safe. The attached restaurant, Flint, offered a varied menu (great food—my scallop appetizer was one of the freshest I’ve ever had in a land-locked state) and an incredibly friendly staff. I hope to stay here again, and I hope they maintain this level of comfort and service.

The hotel is very good, Ctrip did not do well, after arriving at the store, the hotel could not find the reservation information, waited for a long time, we paid the room rate again. This is not the point. Ctrip changed the room rate we paid to a guarantee, and the room rate also rose, so it is not good.

It was great getaway for us and it was a reasonable price and the room are nice… You would expect it though. So don’t let the outside fool you! Also it located by food and shopping. Very convenient it right by the highway.

The price is OK, there is a simple kitchen inside, it is convenient for people who like to cook and blow, and all aspects of hygiene are satisfied. It may be too close to the highway. The sound insulation effect is a bit awkward. Generally speaking, it is OK.