Novotel Zurich Airport Messe

We had an overall pleasant stay at Novotel Zurich Airport Messe. The rooms were spacious, clean, and comfortable, which made the stay enjoyable. During our first check-in, the staff were very helpful and welcoming. However, on the second check-in, the experience was less friendly. The rooms were not ready, and we simply wanted to ask if we could leave our suitcase, but the interaction did not feel as warm or helpful. Aside from that, the hotel itself was good, and the room quality was excellent.

The hotel is away from the city centre, but there is a metro stop just one minute from the hotel. You can take the metro to the city center easily. There are enough paking space for guest who drive in, but the price is not cheap, it costs 21 CHF per day

Very convenient if you have an early morning flight as it’s a short tram ride to the Zurich airport. But it’s quite far from central, about 30min tram ride.

We really love the hotel. So convenient because in front of the lobby is tram station to go central more than 20’. Clean and great service. Breakfast have fresh fruits every day.

Not suitable for families or hard working people. They will just steal your money and lie that they never accepted any booking. Don’t use them

It was alright

Cancelled our booking without contacting us since they thought we were a no show. I purposely booked a day early so that we could go straight to our room in the morning after getting off a long haul flight and I wrote that note in the booking which they claimed not to have received. Ended up finding us a room but the man would only talk to and make contact with my husband and not with me. I didn’t realise Switzerland was a sexist country

Very good hotel, next to a tram station, can go city center or airport directly