Hotels Near Westside Pavilion Mall in Orange County

There were no toothbrushes nor toothpaste. There was no ref and microwave. Other than that, everything was nice. There was free breakfast. There is a swimming pool. The thing I liked the most was the free shuttle to Disneyland. I loved my stay here!!

The front desk clerk seemed not friendly no smile on his face. The bed sheet was clean but the material was not cotton may be made of synthetic material. The room window roll up curtain couldn’t close find out at 10pm before sleep. Morning breakfast was really not that exciting, scrambled eggs add a lot of bread crumbs in it. The sausage had a lot of fat, good thing was fresh orange and Apple found on the table. I may not choose to stay at this hotel again.

location of the hotel was perfect. close to some food places, stores and shopping centers. Having it next to the freeway, leaving and coming back to the hotel was a breeze. however, the tvs in the room were not connected with HDMI nor did it have an HDMI port(s).

Overall, okay. You get what you pay for: a relatively clean but basic room. The AC was loud but functioned well. Wifi functioned but was slow/spotty when streaming. Bring your own conditioner because they only provide shampoo and soap.

Staying in Orange County for a week and booked the Residence Inn Tustin because of relatively good experience with other residence inn before. The building looks very similar to the other residence inn and the lobby looks nicely done, clean and welcoming. The staff were friendly and helpful and managed to upgrade us into a two-bedroom unit due to my platinum status. However, the rest of the facility does need some refresh. The elevator is ok but since this is a pet-friendly hotel, throughout the week the elevator does get quite dirty and it does take a bit time for the staff to clean it up. The close buttons for one of the elevators don’t work as well so it also takes time for the doors to close. There are multiple issues with the room that we stayed in. The bedroom doors don’t close properly, and the sofa in the living feels as if it’s ready to fall apart. Cleanliness is also difficult to praise as we noticed stains on beds, ants in the shower, and leftover in the fridge. From a facility perspective I don’t expect great quality from the residence inn brand but this particular one seems to be on the worse end of the spectrum. However, the cleaning staff really needs to pay attention and clean the units well. We loved visiting the area and think we will be back again but we will unlikely return to this property simply because cleanliness is probably one of the worse ones that I’ve seen and experienced.

We stayed in several BW plus properties near UC Irvine and this was the closest, most convenient, and most business like compared to other BW plus in the area. It is located in a hotel row, right beside the hampton inn, but with a more friendly rate. The room is not the largest but fits a family of 4 - two teens, comfortably. It does have all the BW plus amenities, including a full hot breakfast (one plate per person, keep your voucher, menu varies daily), although not self service but sufficient for your needs, plus it keeps the rate low. We actually stayed twice in this property, and the first time, I was going to quibble that the hotel has a BW plus label without a waffle machine for breakfast, but on our second stay, about a week later, the waffle machine was there (although not self-service). So I am grading 5 for location, cleaness, rate and convenience, and grading a 4 for room size and breakfast. All in all, I think this is the place to stay when in Irvine for a quick stay.

We enjoyed our stay. Room was clean and beds were comfortable. Even though I was told there was no microwave or refrigerator we had both in our room. Breakfast was very minimal, sweet rolls, coffee and juice. Ask for a room away from the noisy freeway. We will stay there again if in the Costa Mesa area.

We stayed a night for president’s day weekend. We checked in around 8 PM and were greeted by excellent service from their front desk specialist, Alexander. Alexander was quick to get us checked in and truly helped us feel welcome. I can say it was one of the best check in experiences I have had. He was able to provide all pertinent info we needed and promptly direct us to our room. We found our room very clean and ready for a relaxing evening after a day on our feet. Thanks Alexander and the team at Crowne Plaza Costa Mesa Orange County!

The room is spacious and bright, tidy and hygienic, with a wide view. The bathroom has shampoo, conditioner, shower gel and towels. There is no toothbrush, toothpaste and slippers. The hotel has a paid parking lot, and breakfast is available for an additional fee.

The room was large but felt as if it was under renovation with half assembled pieces of furniture. We slept ok. Everything worked well and it was good to have a microwave and coffee maker in the room. The breakfast was subpar, definitely. Another issue was with the cleaning of the room. The first day we put up the sign that there was no need to clean the room. And it wasn’t cleaned. Good. Next day we did not put up the sign because we wanted it cleaned. It wasn’t. We were then told that to get the room cleaned we had to alert the reception. Which we then did. The third day we left early and came back late, and the room was yet again not cleaned. Perhaps they are understaffed on cleaners or they give priority to rooms checked out to make them ready for new guests, but it got annoying for us.