If you are a Bonvoy member, this hotel has excellent cuisine and service on the 9th floor lounge. Please say hi to Lois and ask her any question about restaurant amenities on the premises as well as locally. She is courteous, friendly and aims to please....think of her as your unofficial concierge. Kudos to Lois. In addition, patronize the Crimsom Cafe off lobby and ask for Rahul on the wait-staff. He served my wife and I breakfast, and in addition to the excellent hot food, he offered us to-go containers for our orange juice/coffee, a nice addendum to impeccable service, fast food delivery, and incredibly flavorful and filling breakfast entrees. Also, recommend the wait staff and bartenders in the Lounge Bar.....ate there twice as well as consumed a few well shaken, not stirred adult beverages. What's not to like about this hotel? Every employee we met (add front desk personnel to the list) greeted us with warmth, good cheer, and a happy expression. Always asked what they could do to make our stay more fulfilling. We will return.