stayed at this location a few years ago before a cruise and decided to stay again when passing through Orlando. This place has greatly deteriorated. Maintenance and housekeeping are not paying attention to details according to IHG standards. The shower handle was broken and needed replaced. There was an inch of old hair in the shower drain, our floors were filthy and there were dusts crumbs throughout the room in which a simple mopping would have fixed. So sad with a little tlc this could be a gem. The pool lift was missing a battery so the pool could not be used by wheelchair guests. Overall this was a negative IHG stay. we are used to far better properties at IHG.