Chuan House Dotonbori

Chuan House Dotonbori Reviews

Chuan House Dotonbori

2 Chome−5−6 Bayship Dotonbori, Osaka City, JapanView Hotel Details
Chuan House Dotonbori
Chuan House DotonboriChuan House DotonboriChuan House Dotonbori
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Chuan House Dotonbori Guest Reviews

4.4/5
Very Good
63 review
Verified reviews
Location4.0
Amenities4.5
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All Reviews(63)
Positive reviews(62)
Reviews with photos/video(17)
Awesome stay(23)
Awesome rooms(23)
Clean and tidy(17)
Large rooms(15)
Friendly owner(8)
Many amenities(7)
Easy to get around(7)
Close to metro(4)
Negative reviews(1)
Guest User
Family Room
Stayed in Jun 2024
Couples
6 review
4.7/5
Amazing
Posted on Jun 8, 2024
Spacious and clean apartment, clear self check-in instructions.
Response from Property: Thank you very much for your wonderful evaluation. Your praise is the source of strength for us to move forward~
dd17bb
Family Room
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Great place at the outskirts of the main Dotonbori area. Quiet and peaceful. The room was spacious and the amenities were great. Especially the washing machine! Special mention to U U, who patiently helped us with a booking of volleyball game tickets. She was very helpful and kind!
Response from Property: Thank you for your perfect comment. Your support and encouragement are the greatest motivation for our progress. Our apartment strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. We look forward to your coming again!
Qirui
Suite
Stayed in Jun 2024
Business travelers
3 review
1.0/5
Posted on Jun 15, 2024
Very small room, service is not that good
Response from Property: Hello, we are sorry for giving you a bad stay experience, but we don't know what we did wrong and we didn't get your approval. We are very sorry, but we will reflect on ourselves, work hard to improve, and strive to do better. All our efforts are to provide you with better service. I hope you can have a pleasant stay and I hope you can understand us. We look forward to seeing you again.
Guest User
Family Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Pure Japanese tatami room!!! Very comfortable!! With a large balcony and living room^_^! Plenty of space, very convenient location, 10 minutes walk to Shinsaibashi area~ Very quiet at night and not noisy at all! The room facilities are sufficient, with a refrigerator, microwave, washing machine, induction cooker, very suitable for long-term living^_^ The staff is very good~ If you have any needs and questions, they will answer them immediately^_^ When you check out, you can also temporarily store your luggage downstairs, go shopping nearby and come back to pick it up, it's great!! Will come again next time~~
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and serve our guests sincerely! We look forward to seeing you again!
Xiaoshouyichuai
Suite
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Good, good service, the staff is very good. Because it rained this morning🌧️, they also helped us call a car, which is very nice! Facilities: spacious, suitable for 3 people. Sanitation: clean Environment: The environment is also good, but it is a little far from the subway station Service: Very good, thank you🙏
Original TextTranslated by Google
6/7
Guest User
Family Room
Stayed in May 2024
Couples
13 review
3.7/5
Posted on May 26, 2024
Came here for the tatami, it has a large space and a terrace! However, after staying for 3 nights, no one cleaned the room, and toiletries were not provided. A tiny toothpaste cannot be used for 3 days. You need to ask the waiter to get an extra set.
Original TextTranslated by Google
selby
Suite
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
客服差唔多秒回,我哋早咗3個鐘到酒店,原先諗住寄存完行李就走,點知佢哋比我哋提早入住。 雖然酒店距離地鐵站有啲遠,但係沿路都有唔少餐廳、便利店,所以都幾抵住。
Original TextTranslated by Google
Yanis226
Family Room
Stayed in Apr 2024
Friends
1 review
4.0/5
Very Good
Posted on Apr 16, 2024
The room is indeed quite big, very comfortable, not oppressive, and has good lighting. Room cleaning can be provided once for more than 4 nights. The cleanliness is not very clean, but it is not bad. It is not recommended for people with high hygiene requirements. I did not cut my nails when I used the room, but I found cut nails on the carpet. This greatly affects my experience of using it. It takes about 5-8 minutes to walk from Nihonbashi Subway Station. There is no escalator in that subway station, which is inconvenient if you have luggage. It is recommended to call a taxi from Namba (GO app) for JPY 1,300 including tax. Trip didn't send me the hotel's email. We didn't know our room number or how to check in, so I went to the hotel door before adding WeChat to contact the B&B manager. The B&B is self-check-in.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your stay and sincere evaluation. The apartment is located in the popular business district of Osaka, 15 minutes walk from Shinsaibashi. It is also close to the subway station, starting from Exit 7 of Nippombashi Station. It is a 7-minute walk. It is about 9 minutes walk from Exit 6 of Nagahoribashi Station. It is an 11-minute walk from Exit 1 of Tanimachi 9-chome Station to the apartment. .We are sorry that you encountered such an emergency. We are really sorry that you have a bad stay experience. Regarding the problem of nails on the carpet, if it is convenient, please send relevant photos so that we can improve and serve other guests in time. At the same time, we will also hold the cleaning company accountable. We will definitely conduct a careful inspection in the future. Welcome to come again next time. We will arrange cleaning services for you free of charge to express our deep apologies. Thank you very much for your comments. In any case, I hope you can come again. We can give you a better stay experience.
Ca
Family Room
Stayed in Mar 2024
Couples
2 review
3.0/5
Posted on Apr 3, 2024
It is very close to the popular tourist attraction Shinsaibashi. It takes about 7 minutes to walk. However, there is a bar street nearby and there are many drunk people. It is not recommended to return to the B&B too late. It takes about 10 minutes to walk to the nearby subway station, which is not convenient if you are carrying multiple luggage. The room is generally hygienic. Upon checking in, I found hair on the bed, but it is generally comfortable, with plenty of space and plenty of hot water.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Sichuan Hosue and leaving a review. Our hotel is located near Dotonbori Shinsaibashi, and there are plenty of nightlife options around. However, it may not be suitable depending on personal preferences. However, the location of our apartment is quiet and quiet. After returning to the apartment, it is still very quiet and safe~ The nearest subway station, Nipponbashi Exit 7, is only 550 meters away from our apartment, so you can plan your route appropriately to reduce walking. If you are carrying large luggage, it is also recommended to take a taxi after exiting the station. Thank you for pointing out the issue regarding the cleanliness of the room. We attach great importance to the feelings of our guests. If you think that dirt has caused you discomfort, you can contact us at any time and we will arrange additional cleaning for you as soon as possible. We are fully aware that there are still shortcomings, but we will continue to work hard to provide travelers with a better accommodation experience! Looking forward to your next visit~
Anonymous User
Suite
Stayed in Feb 2024
Couples
18 review
4.0/5
Very Good
Posted on Mar 17, 2024
The attitude and service of the hotel staff are really very good! ! ❤️❤️❤️ We didn’t see the check-out time clearly. They didn’t charge us to stay for three more hours. We will consider checking in again💪🏻
Original TextTranslated by Google
Response from Property: Thank you for your support, we will continue to improve and strive to do better. I sincerely express my gratitude and welcome your next visit.
Guest User
Suite
Stayed in Jan 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 19, 2024
I'm a Korean. It's been a while since I went on a family trip to Osaka. I was worried about whether I would be able to find the accommodation, but I found it easily. The facilities are new, well-equipped, well-maintained, and clean. The surrounding area is also reasonably accessible and is in a good location within walking distance. What was disappointing was that we could not contact the manager during our stay. However, overall, I was satisfied and this is an accommodation I would like to visit again.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay, careful evaluation, and feedback.We are a self occupied apartment, although there is no fixed front desk. If you encounter any problems during or before your stay, you can contact us online at any time. Our on-site staff will be working from 9-18 o'clock. As long as you contact us, we will do our best to solve your problems. It's just that Ctrip may not be very convenient to connect with the platform. We can reply to you via email with the email you can leave.Thank you for your serious feedback. Thank you for checking in. I hope to have the opportunity to meet you again next time
Anonymous User
Suite
Stayed in Jan 2024
Family
11 review
3.2/5
Posted on Feb 2, 2024
The hotel is about 15 minutes' walk from different subway exits, Dotonbori and Shinsaibashi. If you are a couple or single, walking will be faster. If you are bringing a family with you, transportation will be a bit inconvenient. There is stillness in the commotion. In the direction of Dotonbori, there are many Chinese shops, restaurants, supermarkets, etc., and there is no big barrier to communication. My first meal in Osaka was beef noodles.😂 There were many Chinese compatriots walking up and down the road, dragging suitcases and families. The hotel is convenient to check in. The landlord has reminder information, and Ctrip made a special call to inform us. The space is quite large, and the children love it so much that they want to sleep on the floor. It's a good experience. There is a balcony where you can dry clothes. The room has an on-hook air conditioner. In Osaka at the end of January, the temperature was not high and the room was a bit cold. The air conditioner was too abrupt and I couldn't sleep well both nights. The facilities include a washing machine, microwave, tableware, etc. It is very convenient to wash clothes, prepare instant noodles, and make eggs. The quality of facilities is worse than that of hotels. Hygienic condition and bedding are average. The reservation was a bit rushed and the price was on the high side. If you book in advance, please refer to domestic three-star mid-range hotel prices.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing our B&B. We are glad that you had a pleasant stay at the B&B. The apartment is located in a popular business district in Osaka, a 15-minute walk from Shinsaibashi. At the same time, the apartment is also very close to the center of Dotonbori. It only takes 8 minutes to walk to Dotonbori. You can refer to Google Maps for specific routes, which is actually very convenient. Our room has air conditioning and heating functions, which can be turned on up to 30°C, so you won't feel cold. Thank you for your support and trust in us, and also thank you for your valuable suggestions on bedding. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Maggie
Family Room
Stayed in Jan 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Feb 14, 2024
Definitely a recommended place to stay! The location is in the city center, with restaurants and convenience stores nearby. It only takes 2-5 minutes to walk. There is LUUP at the door and you can rent electric bicycles and scooters. Self-service check-in at the hotel. Since you can make a reservation on the same day, you can contact customer service directly and the response will be very fast. You can reserve a room in advance, which is very convenient. The room is very spacious, the equipment is clean, and the design is fashionable and Japanese-style. There is plenty of light. There is a heater in the bathroom. There is a washing machine and washing powder, which is very convenient for travel. The cityscape is very sunny. Check out is also self-service. You can check in with confidence.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Our apartment strives to create a warm and comfortable living environment for our guests, and meets the requirements of different guests with the highest cost performance. We look forward to your visit again!
Pinkkkkkk
Family Room
Stayed in Jan 2024
Couples
8 review
4.7/5
Amazing
Posted on Feb 3, 2024
Facilities, fully equipped The room is also large and has a terrace The nearest subway station is Nagahoribashi About 15 minutes walk to Dotonbori Shinsaibashi There is a convenience store just one intersection away from the hotel.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the B&B and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Lanlan0919
Family Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The location is very good, very close to Dotonbori There is a LUUP ride downstairs of the hotel, which is very convenient. There is a washing machine, microwave and balcony in the room The space for two people is very large. I will book it again next time I have the opportunity.
Original TextTranslated by Google
Response from Property: Thank you for your high praise. Your satisfaction is our greatest encouragement. We are honored that our service has received such high praise from you. We will continue to maintain this enthusiasm and sincerely serve our guests! welcome next time!