ChuanHouse Namba Minami-Hanazonocho Reviews

My family of three adults recently stayed at 川 House for five nights, drawn by the offer of two double beds in one room. Nevertheless, unlike the experience described in previous reviews, my own experience there fell short of expectation. The property itself is new, and its location is convenient, laying in the middle of two train stations. But the neighbourhood is very quiet in the evenings. The proximity to the train rails—just 30 meters away—means that rooms on that side of the building are rather noisy. The amenities at 川 House are virtually non-existent. Aside from a small seating sofa area at the entrance, there are no common spaces, no reception desk, no dining facilities, and certainly no gym or swimming pool. This lack of amenities was particularly inconvenient when my son needed to make a private phone call and had to resort to the small corridor for privacy. What I found truly disappointing was the complete absence of basic housekeeping services. For four days, our room went without cleaning; towels remained unchanged, the toilet and floors were not cleaned, and trash accumulated. It was only after I raised the issue on the fourth day that any attention was given. The in-room trash bin was woefully inadequate for three adults, even for just one night of stay. In a pre-arrival email, I noticed that while it didn't mention room cleaning services, it did reference a garbage bin on the ground floor for guests' use—a detail that hardly justifies the lack of in-room waste management during a stay. Additionally, guests should be aware that the checkout time is at 10 am. Although the property description mentions luggage storage, this is simply an unsecured, unattended space near the hotel's entrance. I was informed that a locker adjacent to this area was available; however, it measured only about 30cm in height, rendering it useless for storing luggage. For travelers who are not perturbed by the issues I've outlined, 川 House may still be an option to consider. But for those who value their comfort and convenience, I'd recommend paying a bit extra for accommodations that offer on-site staff, basic amenities, and regular cleaning services, even if it means staying in a livelier area.

Good location near train station, supermarket and convinience store. The downside is check-in instructions are not so clear and for some reason the QR code at front door does not work, but luckily, we received help from a gentleman. We also cannot find the accomodation address stated on the trip.com using google map so a bit hard to find the location for the first time. Photo is the correct location we found.

I didn't notice that I accidentally dropped my favorite hat in the hostel lobby until I got on the JR line 15 minutes later. I quickly reported the case to Trip.com on the same day and said I would return to the hostel if they find it. Trip.com took an immediate action to ask the hostel. Surprisingly, the hostel only replied to me one day later via Trip.com without finding anything. Such response was totally unreasonable and unacceptable if the hostel has the legal responsibility to make prompt responses. We are not secured to live in such a hostel. In hotels, no such incidence would happen as some staff members will find the hat immediately.

Apartment was 10 min walk away from train station. Spacious and well stocked. Absolutely love it!

1. No information about where to dump trash. I only saw it when I checked out. 2. Everything is DIY. No one will replace your towels and sheets. 3. I received the instruction on how to store my luggage after I did so. And they contacted me because they couldn't find my room key which I brough with me so that I could enter the hotel again to retrieve my luggage. 4. The hotel faces the railway directly. And the trains are running non-stop till mid night.

Overall 7.5 out of 10. We stayed for 2 nights in Osaka and It is very clean and spacious. It is also close to the 2 railway stations, which one is 5 mins (Tengachaya station) and the other one is 10 mins walk (Hanazonocho station). Very accessible which has both Airport Express and Limited Express (Rapid) that directly to the airport. There are convenience stores, supermarkets, cafes and foodies nearby. So it's very convenient neighbourhood.  I could have missed out the check-in process, which would be great if reminder email send  prior check-in. However, it doesn't take us too much of issue, most importantly the staff was helpful and humble, they helped us through the check-in process. Our room very comfy, spacious,  bright and clean. We love it much with the bolcany, that allowed us to air-dry our clothes and towels.  There isn't any house keeping service provided, hence, it would be great if Chuanhouse could provide some amenities such as broom and cleaning clothes. Nevertheless, I will definitely recommend it to my friends and families who coming to Osaka.

this was a great place to live, and they were very quick to respond to emails. i highly recommend emailing them in advance (with relevant details) for check-in instructions. they were very accommodating to my needs and even offered extra help when i needed it. one potential downside (it was a bonus for me personally) was that the rooms were right beside the railway tracks, so a lot of trains passed by. i highly recommend this place to families. for solo travellers though, i would point out that this area place has quite a desolate feel to it. roads are not very well lit at night, though it is in a residential area.

as it is a apartment, and we are going in feb(winter in japan). the room is very warm with the ac heater but the toilet and bathroom is cold. Just have to keep in mind if you are bringing younger kids otherwise is a great place to stay

The room is reasonable size for family. Clean and not noisy. However, the bathroom/washing machine area is smelly throughout my stay, like moldy smell! The location is far from the train station, especially if you purchased JF pass. But if you don't mind the walking, the hotel rate is quite reasonable. There is a family mart near the hotel. Besides the smell and the walk, I had a good stay at ChuanHouse.

Chuan hotel is located conveniently closed to 2 subway stations. You can take direct airport express from the Kansai Airport to the station and just need to walk about 10-14 min. There are also supermarkets nearby which is super convenient. There’s washing machine in the bathroom and we washed clothes every day and hang them in the balcony. Highly recommended!

Location is fine to us , but the google map not accurate. Air conditioning: ok Room size : slightly smaller, we have 4. Cleaning : 8 nights stay, we request to change towel , management only changed clean towel 1 time. Washing machine yes, but not drying machine. Overall 7.5 out of 10.

It is very clean and spacious. It is also close to the 2 railway stations, which one is 5 mins (Hanazonocho station) and the other one is 10 mins walk (Tengachaya station). It is appreciated that there are cooking amenities and the washing machine. However, there is one disadvantage that it is quite noisy as the railway is too close to the building. You will hear noise from the train passing by starting from like 5:30 am until like 12:30 at night. If you can sleep and tolerate noise, this is quite good accommodation.

the environment is so nice Around 7 mins from the subway. And there is a 24-hour supermarket nearby so convenient

If will be good if room provide knife for tourists cut fruit. Location is nearby with Hanazonocho station tengachaya station. It would be better if owner able provide some outlook picture of premises for tourist to look on it. I spent about half an hour looking premises on Hanazonocho station.