Spa World

酒店服務好

I often stay in hotels when I travel, and this hotel is the one I regret the most. I will never stay there again. I originally had high hopes of having hot springs where I could soak in, but it turned out to be a disaster. From the time I checked in, no one was there. The service staff speak English, let alone Chinese. All staff can only speak Japanese. Then you have to check in by yourself. Although the system design has Chinese and English screens, the Chinese characters used make us confused because of the words. We didn't understand what we were saying, so we finally had to use a translator to translate it again for us to understand. Then we were put on a ridiculous bracelet, and we had to swipe the bracelet barcode when entering or exiting, so that we could monitor you entering and exiting the hotel. Wearing shoes is completely prohibited in the entire hotel. , Even bringing your own clean disposable slippers is not allowed, you can only go barefoot or wear socks, the floor is not clean enough to go barefoot, you will still step on debris, and because of your bare feet, disaster strikes, My friend fell down in the lobby due to the height difference in the floor. It was around 10 o'clock after taking a hot spring bath in the evening. She fell and sat on the floor for 10 minutes and couldn't get up. No service staff came to help. She walked back on her own feet. We iced the room ourselves and reported the matter to the front desk the next day. As a result, we were unable to communicate because they only spoke Japanese. With the help of a translator, we finally explained the matter clearly to them. We hope they will pay attention to the height difference of the floor. Don’t let anyone get injured again. As a result, there was still no signage the next day and the danger still existed. Yesterday we returned to Taipei and went to the hospital immediately for a checkup. The result was that the sole of the foot was fractured and we were hospitalized immediately. We need surgery today. Although the hot spring equipment is really good and the breakfast is acceptable, But the rest is completely difficult to describe. The service was very poor. The response to the accident was very poor. We wanted to attract international customers. No one could speak English. When something happened, not even a manager showed up. We are qualified people and would not make a big deal on the scene. It was noisy, but being treated like this must be known to everyone. This happened in the hotel lobby, and it was possible to be ignored like this. Very disappointing.

좋았어요!

It takes less than five minutes to walk from Shin-Imamiya Station, and there is Don Quixote along the way. The hotel's Liwangmei introduction is very advanced (superb) as the place where Tsutenkaku was photographed. The hotel has a self-service check-in and there will be a counter to assist. If you don't speak Chinese, you will use a mobile phone translator to communicate with you, so communication is not difficult, and the same is true for check-out. Automatic bill payment system. The hotel has a simple paper wristband for guests upon check-in. Any extended payment in the hotel can be made by swiping the wristband. It is very convenient to pay at the self-service machine at check-out. The hot springs are great, but it's a pity that the room has no air conditioning and it's so hot that the whole family can't sleep.

酒店房間很大，很乾淨.每天的自助早餐也很好吃豐富，味道很好

Claiming to be the world's largest indoor natural hot spring, the hotel is actually an affiliated facility of the hot spring. It is only about 200 meters away from Osaka's famous Tsutenkaku and about 200 meters away from Osaka Midosuji Line Zoo Station. Since Japan has a 10-day holiday on May 1st, this place is basically full of Japanese families with children, and it is really nice to soak in the hot spring for leisure. The rooms are basically full, and you have to queue for about half an hour for breakfast. Counting the hot spring + breakfast, the single room at 480 yuan is good value for money, but the main entrance of the hotel is on about 30 steps, and the elevator is not easy to find for ordinary people. In addition, you must check out before 10 o'clock and there is no luggage storage, which is very inconvenient for tourists. These are factors that must be considered when booking a room.

The location is very convenient, in front of the zoo station. If you have big luggage, you can take the elevator to Exit 5, walk for 5 minutes through the parking lot, and take the escalator to the front desk. You can also walk directly to the front desk from the grand staircase. It takes 10 minutes to walk to Tsutenkaku Tower and 3 minutes to reach the main street and restaurants. It is highly recommended. The hotel's buffet breakfast is simple and rich, and there are several restaurants and food courts in the hot spring building. There are also yakiniku restaurants and ramen restaurants, both of which are very good. There is a room to store your luggage (free), which is very convenient to handle by yourself. The newly decorated rooms in the new building are very neat and tidy, with simple and elegant color combinations. The hot spring area is very large, with outdoor and indoor areas like a hot spring paradise. In addition, you can pay to go to the 8th floor. You need to wear a swimming suit to the water park, which is suitable for adults and children. The business hours are from 10am to 6pm. It is also highly recommended to pay for the rock bath. The environment is very clean and there are many choices of different temperatures.