LIBER HOTEL OSAKA

Place was superb, spacious room, conveniently located right in front of Sakurajima Station which is one stop to Universal City. Perfect for those who have a USJ trip. However all the great things here were dampened by the lack of iron provided by the hotel. Asked for iron from the time i checked in to the hours nearing check-out, and none available. When i requested to be notified whenever an iron became available, they simply said no. No further explanation was given to their refusal, and the staff seemed to struggle to communicate in English. I wouldn't have minded if this was a 2 or a 3-star hotel, but it was a 4-star hotel. The hospitality and communication were not up to par for a 4-star hotel, and the staff's limited English was not helpful to mend the situation. Walking around with wrinkled clothes was not really pleasing. Would choose a different 4-star hotel near to USJ in the future.

It was a good stay, the hotel has an onsen pool and you can just pay tax to go in daily. The hotel is one station away from universal studio. The only down side is if it rains, there is no shelter from the train station to hotel. Prepare your umbrella and check the weather. No other major complains except the staff will use Translate device to talk to you which was quite ineffective.

酒店對面是METRO. 沒有FREE SHUTTLE BUS to UNIVERSAL STUDIO. Perfect Stay, Don't miss the free onsen (300 tax per room per night).