Toyoko Inn Osaka Semba No.2

Toyoko Inn Osaka Semba No.2 Reviews

Toyoko Inn Osaka Semba No.2

2 Chome-5-14 Minamikyuhojimachi, Chuo Ward, Osaka City, Osaka Prefecture, 541-0058, JapanView Hotel Details
Toyoko Inn Osaka Semba No.2
Toyoko Inn Osaka Semba No.2Toyoko Inn Osaka Semba No.2Toyoko Inn Osaka Semba No.2
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Toyoko Inn Osaka Semba No.2 Guest Reviews

4.6/5
Great
182 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(182)
Positive reviews(176)
Reviews with photos/video(47)
Delicious breakfast(36)
Great value for money(28)
Easy to get around(13)
Convenient for shopping(12)
Friendly front desk staff(9)
Close to metro(6)
Would stay again(5)
Many amenities(5)
Negative reviews(6)
Guest User
Twin Room-Smoking
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 15, 2024
This hotel is truly amazing! It boasts a great location, a delicious breakfast with affordable prices. Especially thankful for its world's best service! Here is my personal experience: During this trip, my parents unfortunately sprained their ankles. Despite the language barrier, all the staff were incredibly friendly and went above and beyond to help us. They assisted us with everything, from contacting the hospital to finding places to rent or buy a wheelchair. We are deeply grateful for all their efforts, especially Fujimoto and Naoko Gomi. If we ever have the chance to visit Osaka again, we will definitely stay at this wonderful hotel. 这家酒店真的非常棒!地理位置优越,价格实惠,早餐也很美味。特别感谢的是他们超棒的服务!我的父母在这次旅行中,不幸扭伤了脚。尽管他们有语言障碍,但是所有工作人员都非常友好,竭尽全力地帮助我们。帮我们联系了医院、租借和购买轮椅的地方等等。帮助我们打了非常多电话。我们非常感激他们的所有努力,特别是藤本和五味奈绪子。如果还有机会来大阪,我们一定会再入住这家酒店。
Response from Property: Thank you for your parents stay and wonderful message for us.We are really appriciate to hear that you and your parents like our hotel.Hope they could enjoy Osaka and next destination even in a tough situation, or please come to retry Japan again maybe with you!At that time, you and your parents are very welcome. We are looking forward to see you and your parents again soon.
Guest User
Twin Room-Non-Smoking
Stayed in May 2024
Travel with friends
9 review
4.5/5
Great
Posted on May 19, 2024
To get out from metro station and walk to hotel was a bit confused because there are so many exits. Hotel location is not close to Osaka station or others. If you like shopping, this location is good for you.
Response from Property: Thank you for your stay. A map of the neighborhood is also available at the front desk, so please use it next time you visit. We look forward to seeing you again.
pmorrow
Single Room-Non-Smoking
Stayed in Apr 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Small room, bedroom clothing feels synthetic, cheap towels. Towels change everyday leaving in a new bag on the door handle; used put in it back and leave outside. Breakfast is common, same everyday, Japanese style (lovely miso soup!) 6:20-9:00 (but coffee machine will 10:00). Meatballs and sausages ain't good. So the choice is not very rich. Location is next to crowdy Dotunbury street, so you could not hear noises (only very loud drunk screamer I heard one night. Can not imagine what a Japanese person it was). Wifi is ok, but not fast enough on it's 65Mb/s: working with foreign countries I had interruptions. Hot water is very hot and water pressure is good! And! You have to pay accommodation fee on the check-in. Not included in your booking payment if you paid in advance. It is 100Y a day. And they don't accept UnionPat cards (neither Gazpeombank, nor China issued). I went for ATM to get cash from UP card.
Response from Property: Thank you very much for staying at the hotel. We would also like to thank you again for taking the time to share your word of mouth.All the staff are very happy to hear that it was a wonderful day. I am very grateful and pleased to receive compliments on the staff's customer service. I shared this review with the staff and they were very pleased.We will continue to work to improve our customer service so that we can satisfy our customers, so please come and visit us when you are near us
Farn
Economy Double Room-Non-Smoking
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 7, 2024
The location is in equal distance to 4 metro station. Sometimes this is a little hard to travel around. But if you like to walk, it is very close to the shinsaibashi shopping street. The breakfast is kind of low quality. Don’t expect much. Sakura season is worthy of everything.
Response from Property: Thank you for your stay and review.Our hotel stands convenient place for shopping and travel around as long as you do not have much baggages.Sakura season is the best to stay. Hope you enjoyed Sakura in Osaka.We look forward to see you again.
Jacob D Goertzen
Economy Double Room-Smoking
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 14, 2024
There is a lot of good packed into the small room I had, and the free breakfast was good. I was assigned a smoking room when I had specifically asked for a non smoking room and they refused to move me, unless I paid more. Also, they refused to let me check in an hour and a half early, even though I suspect the room was ready. I would stay again if the guaranteed a non smoking room.
Response from Property: Thank you for staying at our hotel. Thank you for your compliment on the breakfast service. We apologize for any inconvenience caused by the change of room type. Comments on requests from the reservation site cannot be reflected in the reservation contents. You can't change your reservation in the request comments. Also, if you have the same type of room, the price is the same whether you are non-smoking or smoking. It costs money to change the number of people and upgrade the room. If you choose a non-smoking room when booking, we will arrange a non-smoking room for you. In addition, the check-in time is fixed, so we cannot guide you to the early time. Thank you for your understanding. We look forward to seeing you again.
Pauline
Double Room-Non-Smoking
Stayed in Sep 2023
Couples
7 review
4.5/5
Great
Posted on Oct 23, 2023
Very good! Staffs are pleasant and helpful . Bathroom is good enough
Response from Property: Thank you for staying with us. We look forward to seeing you again. Thank you for your stay.
Guest User
Economy Double Room-Non-Smoking
Stayed in May 2024
Couples
2 review
2.7/5
Posted on May 5, 2024
I don’t like the breakfast with quantity and quality both
Response from Property: Thank you for your valuable feedback regarding the free breakfast. We will do our best to make sure you are satisfied.
Aum4249
Economy Double Room-Smoking
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Good hotel. reasonable price.
Response from Property: Thank you for staying with us.We look forward to seeing you again.
Guest User
Twin Room-Non-Smoking
Stayed in Mar 2024
Travel with friends
1 review
4.5/5
Great
Posted on Mar 26, 2024
Super helpful staffs, very polite
Response from Property: I'm glad you came. looking forward to seeing you coming again.
Junjie
Economy Double Room-Non-Smoking
Stayed in Feb 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 13, 2024
good. Highly recommended
Response from Property: Thankyou,
Sandy tip
Twin Room-Smoking
Stayed in Jan 2024
Family
33 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Best place very clean
Yijun
Economy Double Room-Non-Smoking
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The room is very comfortable and clean. It is very close to supermarkets and shopping. The breakfast changes are a bit small and the meals are delicious. It is equipped with a washing machine, dryer, and water dispenser, which is very convenient and can be used wherever you want.
Original TextTranslated by Google
Response from Property: Thank you for your stay. Welcome to Osaka again. We look forward to seeing you again.
Guest User
Double Room-Non-Smoking
Stayed in Aug 2024
Family
7 review
4.8/5
Amazing
Posted on Aug 20, 2024
The most cost-effective hotel during my trip to Japan. Breakfast is included, and children don't have to pay extra. The 2 hotels are very close to each other. Hotel 2 doesn't have non-smoking rooms, so I moved to Hotel 1. The 2 single beds were put together to form a 1.8-meter bed, which is much more comfortable than the 1.5-meter beds in Tokyo. It is also very close to the subway station and Shinsaibashi. It is also 2.5 kilometers away from Osaka Castle. It's great. It only takes 45 minutes by public transportation to Universal Studios. If you leave at 6:50 in the morning, you can definitely catch it.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. We look forward to seeing you when you come to Japan. Thank you very much.
Fionaho14
Twin Room-Non-Smoking
Stayed in Aug 2024
Family
10 review
3.7/5
Posted on Aug 15, 2024
Average location But there are many restaurants nearby Breakfast will be finished soon Ice cubes are provided🧊 Personal cleaning supplies are provided Stayed for three days without tidying up the room But towels are changed Attractive price
Original TextTranslated by Google
Response from Property: Thank you for staying with us. Also, please use our hotel when you come to Japan.
Jingangbuhuaishen
Twin Room-Non-Smoking
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The room was very clean, the breakfast was delicious, with various Japanese specialties, such as natto. The drinks were also delicious, with coffee and juice. The waiter was very enthusiastic and communicated in English for foreigners. The washing machine and dryer are self-service, 200 per washing machine, 100 per dryer, and detergent can also be purchased separately by coin.
Original TextTranslated by Google