I have traveled to Japan 3 times, and this is the worst hotel experience! The hotel room is much smaller than other hotels of the same area. There is definitely a false area. After checking in, I found that there was a pair of underwear left by the previous guest at the head of the bed! I was so disgusted that I wanted to vomit. I immediately contacted the hotel. The hotel did not feel that they were wrong at all and did not apologize. They also said with a smile that they would change me to another room. They did not agree to compensate and apologize or check out. Finally, Ctrip contacted them but it didn't work. I asked them if this was not their fault? They said proudly that we have changed your room... My mother said that you can't fight when you go out, otherwise I really want to tear her up! Who spoiled it? The 4 waiters were talking and laughing at the front desk but didn't solve it! The 4 people didn't speak English or Chinese. Most of the people staying were Chinese. They seemed to look down on the Chinese and were particularly rude. They didn't take care of people when they came in and out, but the foreigners were particularly enthusiastic, which was simply **! Don't stay! Many hotels next door are good, and the price is much cheaper than this one. In short, 0.5 points are too much. Ctrip finally handled it for me. I have to say that Ctrip is very reliable!
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