Osaka Nishi Ward Hotels

Hotel is just 1min walk from Higobashi station. Take exit 2 at Higobashi station. Do note that exit is a stairs only exit. Family mart is conveniently located outside the exit, just right beside the hotel. Hotel is really small, photos do not do justice. Large suitcases will not be able to open fully. Toiletries are available (toothbrush, toothpaste, soap, conditioner and shampoo). Clean towels and sheets are provided everyday. Bathtub available, water temperature and pressure is good. Bidet available. Would recommend to stay if space is not a concern.

Can reserve a room for 3 people. Room for 2 people. The sofa cannot sleep because it is small and short for the person. The facilities in the room are all very good. The air conditioner is cool and comfortable. The mattress is soft and comfortable to sleep on, but secretly has a little bit of dust. There is a bathtub, shampoo, and a large bottle of soap. Refrigerator (no water, must buy to soak yourself) and complete kitchen equipment, bathroom separated wet and dry, clean, safety, very safe. But the accommodation staff are few and difficult to contact. There is a convenient elevator. Quiet accommodation suitable for relaxing, large balcony, laundry equipment and washing machine. There are convenience stores and restaurants not far from the accommodation. It's not too far to walk to the train station. Overall considered okay.

Staying at Smile Hotel was a pleasant 7 night stay. McDonald’s was a stone throw away and it is near 2 subway lines that have plenty of shopping and food. Our room at the 13th also have ice machine and some floors have vending machines. Thanks for the great accommodations!

Came here twice first as part of a group tour and second by ourselves.... the hotel is bright and airy, the rooms light and beds extremely comfortable. the rims have individual split system cool/heat which is much appreciated for those such as myself who enjoy a cooler room. mini bar & air purifier were also well used. the room configuration for us was a little odd and not practical as friends sharing.... the toilet is a separate room (with the door so close to the toilet you have to shimmy round to close) the door.. moreso the sink is in the actual room. I don't like coming out of the toilet to wash my hands and disturbing my friend. also having the bath/shower arrangement with no where to stay really dry unless you come out of the shower (again not practical when sharing as friends) .... however the products provided were excellent and the water pressure also good. a kettle was provided and limited tea/filter coffee provided. Next door to the hotel is a massive supermarket that you can get pretty much anything you want!! However the TV did not have 1 english speaking channel (for a hotel that caters for international visitors this did surprise me, as i've traveled all over the world and there's always 1 - usually news) the window coverings whilst look nice (wooden venetian blinds ) they are not blockout and as such the room gets light before 6 am! As our flight leaves late in the evening we wanted to have a late checkout - the hotel does offer extended check out at a price, however because we were leaving on a Saturday we paid for another night. the bar prices are reasonable (approx $8 AU for a well poured glass of bubbles!) and we had wood fired pizza in the restaurant that was $24 AU each. Breakfast was simple but tasty. (avoid opening time if you can it's a free for all) going down about 8 was quiet lots of seating. Of note the bacon, muesli and yoghurt were all great. lots of asian options

This is one of the largest hotel rooms I have stayed in Japan at this price range. The building is small and relatively narrow, bit the room is extremely spacious. I think there are only two rooms per floor. The heat worked very well. There are big windows for plenty of natural light. The only downside is that the door to the (narrow) balcony cannot be opened so you cant step out. Not sure why. The big PLUS was how the Manager, Maeda-san treated us. He was very courteous and helpful with all our requests. We asked him for advice about where to park and he suggested using the coin park across the way that listed a max rate of 1.800JPY per day. We parked the car and did not move it between Jan 2nd and Jan 5th at about 11:00AM. We were expecting to pay 1,800 x 3 = 5,400 JPY. However I was shocked to see the total charge of nearly 16,500 JPY. Apparently the vehicle must be moved everyday to qualify for that 1,800JPY max rate. It certainly wasn't clear anywhere so I complained to Maeda-san. He spent a lot of time on the phone trying to resolve the issue with the parking place (remote management). Unfortunately he could not do anything but promised to resolve the issue and asked me for my mobile number. I wrote this off as ”Gaijin tax” - for not knowing how to read the small print. To my absolute surprise, more than a month later, Maeda san called me and told me that he had negotiated a refund! He asked for my bank info and the parking place refunded 12,000 JPY. I was totally amazed that he had diligently followed on this issue and convinced the parking company to refund the amount. Thank you Maeda-san for your Omotenashi and genuine hospitality. You can be sure we will stay here again when we are in Osaka. Its a great location and the hospitality is TOPS!

location wise, very near metro station, lawson located right downstairs, all the lobby lights and entrance to lawson will be closed at midnight sharp, then u gotta walk one round outside the building to enter lawson (convenience store),, when showering or using the sink, the water will somehow leak onto the bathroom floor, at first i thought bc of the shower curtain thats why the floor was wet but when i was using the sink the water just kept flowing out from beneath the sink and flooding the toilet, i went to front desk to let them know about it, then they shifted our rooms but we still had the same issue… so… stay at your own risk

It is very near to Shinsaibashi and there is Aeon mart and McDonald’s downstairs. The metro station is just located exit no. 2 at the entrance. The staffs are polite and professional (after I had a bad experience with a checkin counter of Kansai Airport, I deeply feel Hearton staffs are so nice, friendly and helpful to tourists) 😭

The location is very convenient. The hotel is right at the exit of the subway station. There are only two stops to Shinsaibashi Street. The hotel has a hot spring bath. You can take a bath when you come back at night to relieve fatigue👍👍

Me and my friend stayed here in April for 2 nights whilst in Osaka. It is a bit far from the main dotonburi canals and shopping etc but probably about 25 minutes walk ish. The hotel itself was lovely very clean very modern the bunk beds was comfy I actually slept unlike in other places I stayed in japan. We did make a mistake on our booking and booked for men’s which woops so they changed it to the women’s thankfully , you get free coffee juice and toast in the morning but we didn’t really use it much, I was so impressed by the design the facilities the shower the toiletries the washrooms etc it looked much more expensive that it actually was. I think we got s bargain for this place for 2 nights and it looked like it would have cost us a lot by the interior and exterior. Overall I really enjoyed it here and I would defo stay here again given I would be back in Osaka

The room is very clean. We arrived at the hotel at 9:30 in the morning when we had a transit flight in the early morning. We knew that the check-in time was 3:00 in the afternoon. We left our luggage at the front desk, went shopping and had lunch, and it was not yet 1:30 when we came back. Waiting in the store, I didn't expect the front desk to understand our situation and check in for us in advance. We are very grateful, after all, we have not slept a night, a bed was a life-saving medicine for us at that time.