Hotels in Osaka with Swimming Pools

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

The room we stayed smelled like cigarettes or curry. But the front staffs & location of the hotel was perfect. We will recommend to our friends & surely will stay again in the same hotel, when we come back but hopefully, not the same room!

Superb location, and located just above the Nankai Namba station, accessible to most rail lines from the underground. Rooms were considered big for a Japan hotel and service were excellent. Staff were highly professional, friendly and reliable. However, to note that if you wish to use the spa facilities (hot bath and sauna), you will need to get at least a Swiss Select room or higher (executive, suite etc). Otherwise, will need to pay 2200 yen per pax/day for use of the spa facilities. (Suggest for hotel to consider to put the information on their website). For breakfast, we were given an option to buy the breakfast at 20% discount, but will need to book 1 day in advance from hotel lobby. Truly enjoyed our stay and will be back.

My family has a good experience with the service and location. It's unfortunate that they're planning to remove the in-room washing machine, which could be a drawback for future stays. Hopefully, they consider replacing it with an alternative amenity.

A very nice hotel. Clean and good location. Room is spacious, especially for those travelling with children. Staff is friendly, and have good understanding of english (i dont speak jap at all)

Except for the location, everything else about the hotel is perfect. The breakfast buffet on the second floor actually has a lot of varieties, including grapefruit😋 Japanese beef teriyaki tastes great and the beef is very tender Natto is a good review of black beans The Western-style buns are super delicious and there’s also smoked salmon🍣 There was no queue before 8am in mid-October, but there would be a queue after that. Service: Service with a smile, but the girl at the front desk is not very smart. It takes a long time to check in and she will make mistakes. The shuttle bus is on time and boarding is very orderly. Be sure to look for the Sakurabashi Exit of Osaka Station! When you go out in the morning, you will find newspapers on the shelf by the door. The toiletries are from Pola. The comb is very useful and has been taken away.

The location is quite good. Next to the Umeda Sky Building so it’s easy to find. However it’s a 5-10 min walk to the big department store, but the walk is okay. There is a shuttle bus service which makes it very nice also. The room is quite big and of course everything was nice and clean. The breakfast was amazing! I love the hotel and would stay again!

The service is excellent. The breakfast is delicious. The scenery is extremely beautiful. It should be the best-decorated hotel in Osaka. The service attitude is enthusiastic. It is just too troublesome for minors to check in alone.

Stayed 2 nights at the Ritz Carlton earlier in the week during my first business trip to Japan after Covid. Must confess that was really impressed. Excellent service, great staff and in general hotel very well equipped. Room was spacious, clean, with a great bed allowing for very good night sleep, very good performing wifi, great bathroom very well equipped including a very nice set of salt for the bath. Definitely hotel gives a lot of attention to detail and you can see it during your stay. There was an air purifier in my room, which was a bit noisy, so I had to unplug it during the night. This didn't bother me at all, but maybe something to check by the hotel management. All in all, perfect stay. Will definitely return on my next trip to Osaka.

Although I was not staying at the W, the MIXup cafe is a fun spot in the middle of Osaka to have a tea or coffee and their amazing dessert(s). I was looking to try their seasonal dessert, the strawberry mille feuille, although it was already sold out when I arrived. This gives me another reason to return soon! The staff was so friendly and helpful. Upon arrival, I was swiftly shown to my table that I reserved ahead of time (thanks, Marriott Bonvoy), and was walked through the menu and how their orders work. Many teas to choose from, and the cake I chose was plated so beautifully. The chantilly cream with the berries - out of this world! The entire experience was smooth, and I was delighted with the level of service provided. In a way, this is ”normal” and expected for Japan, but I want to highlight that I really enjoyed this visit and look forward to going back.