Arrive independently, not even at the address I booked and this planned 1 day before. Arriving on site, access to the automatic lock via application does not work. The person on the phone doesn't understand anything at all, having to wait 30 minutes on the phone for the person to tell us to try 20 times the same way in the rain with all our belongings in the cold. After getting angry someone comes physically to tell us that we are 300m away and that we have the wrong address. Once you arrive, the entrance and hall do not smell good, dirty and poorly maintained. Apar**ent with dirty bathroom and sofa, hair everywhere. The apar**ent didn't smell very good and the only equipment for cooking was a saucepan. No stove or anything else. The TV doesn't even work properly. No place to put your suitcases before 3 p.m. Bathroom or when showering the water flows to below the toilet. Anyway, never again will we regret having booked here.
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