Kuramure Reviews

Thumbs up! ! ! Superb environment and service! ! We arrived at the hotel later and the driver couldn't find the door and helped us find it, but after a while, a staff member ran down and asked if we had booked a room, really running! ! Then the driver parked the car, then helped us pick up our luggage, and ran up again! ! ! The service was so good that our whole family was stunned! ! Entering the hotel, the air conditioning is very good, because the outside is -10 degrees, but the interior is very warm, and not baked, so very comfortable, the room is not big, but with all the traditional Japanese room things, the furnishings are very beautiful, However, if the luggage is larger and more, it becomes very crowded, but actually feels like home. Because one night two meals, so there is a full dinner breakfast, are exquisite kaiseki cuisine, each meal also have staff to the room in advance to lead us to the restaurant, their own room, no one disturbed. The hot spring area has indoor and outdoor, not big, but enough, we soaked twice and did not bump into anyone, chartered, great! ! After check out, the staff bowed to not see our car! ! There is a traditional Japanese etiquette! ! ! We will definitely come back to experience this one! ! !

There was no problem with the ryokan itself, but the site is really the worst. Obviously, I searched and made a reservation for 4 adults and 2 children, but 2 children were omitted, making me spend 200,000 won more. Even in other hotels, 4 adults and 2 children were missing, but 2 adults and 1 child were missing????? I also missed a child who paid a fee, and even when I came here, I think I spent about 400,000 won more. What is the use case for reserving a double room for one person based on common sense??????? It's really the worst and all I can think about is that they're stealing our money. I will never use this site again.

Quiet environment and elegant decoration. The staff are friendly and considerate. On the first night, we arrived very late. As soon as the car arrived, the staff greeted us with umbrellas and delivered the dinner quickly. The next morning, the car was covered by heavy snow, and the staff came He quickly helped to sweep the snow. On the third day, when we were about to leave, the staff had already swept the snow for our car, which was really considerate. The daily breakfast and dinner are very rich, and the cooking is extremely delicious. The daily dishes are very delicate. After the meal, you can go to the bar to drink, get drunk, and watch the snow outside the window, 👍👍👍👍👍