The Ridings Guest House

I can’t actually comment on the Ridings Guest house as I didn’t stay there At 4pm on the day I was due to check in I was phoned by the owner & asked if I would go to their ‘twin guest house’ instead I was texted an alternative address & stayed in a place called White House View instead

(Photos only)

The room itself was well furnished. The issues we had were no cold water (only hot), very loud road noise as there was no fan, so had to have the windows open and we had problems with breakfast. The breakfast was served 8.30am-9.30am but at their Twin Guesthouse (White House View) 12mins walk away. Due to the inconvenience we did not go to breakfast. Our main issues were with the admin/hospitality. On the day of our booking we had a phone call from the owner asking us to go to their twin guesthouse instead of the one we booked (unsure why). The details took a while to come over so I had to email to get these. The other guesthouse was closer to the centre, but after emailing we found there was no parking so was not as convenient. We also booked the Ridings due to liking the look of it, whereas the other was less appealing visually. We ended up keeping to our original booking after emailing forwards and backwards during the working day, hours before our arrival. We were told to call them upon arrival, of which we did and we're told staff had reserved a space so to ask them to move their car upon arrival. When we arrived there was no staff onsite and no spaces to park. Luckily a guest left so we could park in the end. We then knocked and called the doorbell but no staff were around to let us in. We then had to call them again to be directed to a keysafe which let us in and they directed us to our room (8) via the phone. We did not see or meet any staff members during our stay. Overall, the room was ok but I would not recommend booking here due to the poor admin aspect and lack of hospitality.